TENCHATY

What this means for you

Not registered yet, but its 15 Jan 2026 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.

Record

Serial number

99596233

Mark type

Stylized text

Filed

15 Jan 2026

Attorney of record

R Glenn Schroeder

Goods and services

• Class 009 — Scientific and electric apparatus: AI-powered chatbot, designed to for e-commerce purposes, namely to resolve pre-sale and post-sale questions; Application programming interface (API) software that enables developers to build software applications for use in the retail and e-commerce industry; Artificial intelligence software for providing customer support and handling customer enquiries; Computer chatbot software for simulating conversations; Computer software for customer support messaging; Downloadable software for data visualization and data analysis relating to customer service and customer enquiries; Downloadable software for web-based intelligent and automated language translation of customer communications; Electronic mail and messaging software; Software for mobile devices for use in e-commerce and the retail to allow users to perform business management, namely, database management, sales and customer tracking and inventory management
• Class 035 — Advertising and business services: Administration of customer support programs; Business consultancy relating to customer service management; Business data analysis services relating to customer service performance and customer enquiries; Business management services relating to information and data compiling and analyzing; Compilation of information into computer databases; Customer support management services, namely, providing support through the use of FAQs, prompts, and knowledge base software; Marketing and customer engagement services using automated chat and messaging tools; Provision of customer support services using automated systems
• Class 038 — Telecommunications services: Communication services for customer support via live chat and messaging; Communication services over mobile and computer networks; Customer support chat rooms; Electronic communication by means of chatrooms and chat lines; Electronic messaging services via website featuring intelligent and automated language translation; Online chat services and electronic messaging services for customer support; Providing online chatrooms for the transmission of messages among users; Telecommunication services for the electronic transmission and retrieval of text, data, audio, videos, photos, messages, and electronic communications amongst parties; Transmission of digital messages, chat messages and data
• Class 041 — Education and entertainment services: Conducting webinars, workshops, and training sessions relating to the use of automated language translation tools and multilingual communication platform; Providing online educational and training services in the field of AI-powered customer support, chatbot software and intelligent language translation; Providing online information and instructional content relating to the use of AI chatbots, automated customer service software, customer support management tools, language translation and multilingual Customer communications; Providing online tutorials, guidance, and resources for creating and managing FAQs, prompts, and knowledge bases for customer support; Translation and language interpretation services
• Class 042 — Scientific and technological services: Application service provider (ASP) featuring software, namely to enable the temporary use of software for customer support, AI chat, messaging, and data management; Cloud computing services; Computer services, namely providing temporary use of a non-downloadable software for AI-powered customer support and messaging; Computerized data storage services for customer support and AI chat data; Design and development of computer hardware and software for AI chat, messaging, and customer support; Industrial analysis and research services in the field of AI chat, customer support, and e-commerce platforms; Online provision of web-based applications and software for managing e-commerce stores and customer support, including database management, sales, and customer tracking; Platform as a service [PaaS] featuring AI chat, messaging, and customer support software; Programming of software for AI chat, messaging, and customer support portals; Providing online non-downloadable computer chatbot software for simulating conversations, including AI-powered chatbot software; Providing online support services for users of computer programs, software, and AI-powered customer support applications; Providing temporary use of non-downloadable software for intelligent and automated language translation of customer communications; Providing temporary use of non-downloadable software for the automatic collection and processing of customer information for marketing and customer management purposes; Rental of computer software for AI chat, messaging, and customer support; Software as a service (SaaS) featuring software for use in e-commerce and the retail industry, including database management, sales and customer tracking, and inventory management; Software as a service [SaaS] featuring AI chat, messaging, and customer support software

Owner

• TENCENT HOLDINGS LIMITED, George Town, Grand Cayman, KY

Prosecution history

• 15 Jan 2026 — APPLICATION FILING RECEIPT MAILED
• 15 Jan 2026 — NEW APPLICATION ENTERED