RELAYER

What this means for you

Not registered yet, but its 24 Nov 2025 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.

Record

Serial number

99513403

Mark type

Stylized text

Filed

24 Nov 2025

Attorney of record

Rukayatu Tijani

Goods and services

• Class 042 — Scientific and technological services: Computer programming consultancy in the field of developing and integrating dealership management, CRM, and customer support platforms; Consulting services in the field of providing online, non-downloadable software and applications; Consulting services in the field of software as a service (SAAS); Information and advisory services relating to software as a service (SAAS); Information services in the field of software as a service (SAAS); Software as a service (SAAS) services featuring software using artificial intelligence (AI) for generating business analysis reports, customer satisfaction metrics, and workflow performance insights; Software as a service (SAAS) services featuring software for service desk management, customer inquiry routing, and automated case resolution in the automotive retail industry; Software as a service (SAAS) services featuring software for project management and scheduling of customer cases, dealership tasks, and team communications; Software as a service (SAAS) services featuring software for application and database integration with DMS (Dealership Management Systems), CRM platforms, and OEM data sources; Software as a service (SAAS) services featuring software for use in project management through tracking, managing, and analyzing customer support tickets, technician assignments, and task completion timelines; Software as a service (SAAS) services featuring software using machine learning for for enabling computers to autonomously perform customer support and case management tasks; Software as a service (SAAS) services featuring software using machine learning for sentiment analysis, predictive issue resolution, and intelligent workflow optimization in automotive customer support; Software as a service (SAAS) services, namely, hosting software for use by others for customer relationship management, data analytics, and service automation within the automotive industry; Software development consulting in the field of artificial intelligence, customer service automation, and enterprise SaaS platform optimization; Software as a service (SAAS) services featuring software for database management, case tracking, and digital communications between dealerships and customers; Application service provider featuring application programming interface (API) software for integration of CRM data, dealership management workflows, and customer service analytics dashboards; Application service provider featuring application programming interface (API) software for allowing data retrieval, upload, and management across dealership systems, CRM tools, and third-party platforms; Software development consulting in the field of customer service automation, artificial intelligence, and workflow optimization for automotive dealerships;; Software as a service (SAAS) services featuring software for for dealerships and automotive retailers to manage customer communications and service cases;; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for routing, customer sentiment detection, workflow prediction, and AI-assisted communication in the automotive retail industry routing, customer sentiment detection, workflow prediction, and AI-assisted communication in the automotive retail industryautomated case routing, customer sentiment detection, workflow prediction, and AI-assisted communication in the automotive retail industry

Owner

• AutoAssist, Inc., Sacramento, CA, US

Prosecution history

• 29 Mar 2026 — ASSIGNED TO EXAMINER
• 12 Feb 2026 — NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
• 24 Nov 2025 — APPLICATION FILING RECEIPT MAILED
• 24 Nov 2025 — NEW APPLICATION ENTERED