SUBMIND AI

What this means for you

Not registered yet, but its 21 Oct 2025 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.

Record

Serial number

99454257

Mark type

Stylized text

Filed

21 Oct 2025

Attorney of record

Ira C. Waddey, Jr

Goods and services

• Class 009 — Scientific and electric apparatus: Downloadable computer software featuring artificial intelligence for use in customer support automation, account management, sales engagement and pipeline tracking, meeting preparation and scheduling, email and communication enhancement, CRM augmentation, intelligent customer profiling, automated customer sentiment scoring, and ticket resolution via natural language processing; downloadable computer software featuring artificially intelligent bots and virtual agents for use in customer service response generation, monitoring and alerting on client activity, automated email drafting, escalation detection, follow-up recommendations, and timing optimization; downloadable computer software for displaying AI-generated insights, actions, status feeds, customer profiles, watchlists, and engagement metrics on dashboards and LCD screens.
• Class 042 — Scientific and technological services: Software as a service (SaaS) featuring software using artificial intelligence for customer support automation, namely, real-time support ticket resolution, smart escalation of support tickets, thread summarization, and sentiment detection; SaaS featuring software for account management, namely, proactive customer check-ins, generating customer profiles with sentiment scores and summarized interactions, suggested action items, meeting preparation, and smart scheduling; SaaS featuring software for sales tracking and opportunity detection, namely, silent opportunity identification, deal stage tracking, and follow-up suggestions; SaaS featuring software for dynamic prompt configuration by administrators, namely, defining custom prompts, guardrails, pre-approved language, tone, timing, and context-specific AI behavior; SaaS featuring software for multi-agent workflow automation and dashboard interaction, namely, live tracking of Submind agent status and activity across support, account management, and sales functions; providing temporary use of non-downloadable software for customer operations automation, namely, real-time support ticket resolution, autonomous account engagement, calendar and meeting summary automation, lead recovery and proactive sales alerts, customer risk scoring, and churn prediction; computer network configuration services in the nature of a prompt configurator that allows business users to set predefined AI actions, messaging, tone, timing, and guardrails for autonomous responses.

Owner

• SUBMIND AI, LLC, Brentwood, TN, US

Prosecution history

• 27 Mar 2026 — TEAS/EMAIL CORRESPONDENCE ENTERED
• 27 Mar 2026 — CORRESPONDENCE RECEIVED IN LAW OFFICE
• 27 Mar 2026 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
• 25 Mar 2026 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
• 25 Mar 2026 — NON-FINAL ACTION E-MAILED
• 25 Mar 2026 — NON-FINAL ACTION WRITTEN
• 08 Mar 2026 — ASSIGNED TO EXAMINER
• 11 Feb 2026 — NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
• 21 Oct 2025 — APPLICATION FILING RECEIPT MAILED
• 21 Oct 2025 — NEW APPLICATION ENTERED