LAPEL

What this means for you

Not registered yet, but its 05 Sept 2025 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.

Record

Serial number

99377996

Mark type

Stylized text

Filed

05 Sept 2025

Attorney of record

Mark A. Jansen

Goods and services

• Class 009 — Scientific and electric apparatus: Downloadable computer software and downloadable software platforms for customer operations and customer relationship management, namely, software for collecting, normalizing, analyzing, and applying artificial intelligence to customer, account, and interaction data; downloadable software for automating customer-facing workflows and coordinating account-based activities across sales, customer success, customer support, and marketing teams; downloadable software for communicating directly with customers over global computer and communications networks; downloadable software development kits (SDKs) for integrating the foregoing capabilities into other applications; downloadable customer relationship management software (CRM); downloadable computer software platforms for use in customer relationship management (CRM); downloadable computer communications software used for customer relationship management
• Class 035 — Advertising and business services: Business data analysis; providing business intelligence services; customer insights in the nature of customer profiling for commercial or marketing purposes; customer insights in the nature of product analytics and product usage; customer insights in the nature of sales analytics; customer insights in the nature of analyzing customer support interactions and customer behavior for business purposes; customer insights in the nature of business search and data analytics; customer insights in the nature of collecting and analyzing customer data for business purposes; customer insights in the nature of providing business data analysis of customer engagement; market research and targeted marketing services; targeted marketing services featuring customer profiling for commercial or marketing purposes; database management and compilation of information into computer databases; business consulting and management services related to artificial-intelligence-powered workflow orchestration and account lifecycle optimization for sales, customer success, customer support, and marketing teams
• Class 042 — Scientific and technological services: Providing temporary use of on-line non-downloadable computer software platforms for customer operations and customer relationship management, for use by customer-facing teams including sales, customer success, customer support, and marketing, namely, software for ingesting and analyzing customer data, automating account-based workflows, coordinating tasks across teams, supporting artificial-intelligence-powered decision-making, and enabling direct communication with customers over global computer networks; platform as a service (PaaS) featuring programmable application programming interfaces (APIs) and software for integrating webhooks into external systems; software as a service (SAAS) featuring customer relationship management (CRM); software as a service (SAAS) services featuring software for enabling customer relationship management; providing online non-downloadable computer communications software for enabling customer relationship management

Owner

• Lapel, Inc., San Francisco, CA, US

Prosecution history

• 27 Mar 2026 — NOTIFICATION OF FINAL REFUSAL EMAILED
• 27 Mar 2026 — FINAL REFUSAL E-MAILED
• 27 Mar 2026 — FINAL REFUSAL WRITTEN
• 24 Mar 2026 — TEAS/EMAIL CORRESPONDENCE ENTERED
• 24 Mar 2026 — CORRESPONDENCE RECEIVED IN LAW OFFICE
• 24 Mar 2026 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
• 28 Jan 2026 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
• 28 Jan 2026 — NON-FINAL ACTION E-MAILED
• 28 Jan 2026 — NON-FINAL ACTION WRITTEN
• 28 Jan 2026 — ASSIGNED TO EXAMINER
• 27 Jan 2026 — NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
• 05 Sept 2025 — APPLICATION FILING RECEIPT MAILED
• 05 Sept 2025 — NEW APPLICATION ENTERED