_HERO

What this means for you

Not registered yet, but its 17 Jun 2025 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.

Record

Serial number

99238514

Mark type

Stylized text

Filed

17 Jun 2025

Attorney of record

Lawrence R. Robins

Goods and services

• Class 009 — Scientific and electric apparatus: Downloadable software for the automated creation of dedicated collaboration channels and video conferencing bridges for facilitating and automating communication and collaboration for incident response teams; Downloadable computer software for autonomously and semi-autonomously collecting, processing, analyzing, and acting upon telemetry data, namely, metrics, events, logs, and traces (MELT), from software, applications, containers, systems, servers, cloud services, and infrastructure changes
• Class 042 — Scientific and technological services: Software as a service (SaaS) services featuring non-downloadable software utilizing artificial intelligence (AI) agents for technology stack monitoring and management services, namely, autonomously and semi-autonomously collecting, processing, analyzing, and acting upon telemetry data; Software as a service (SaaS) services featuring non-downloadable software utilizing artificial intelligence (AI) agents for autonomous troubleshooting and diagnostic services for technology stack problems, namely, utilizing artificial intelligence to autonomously investigate and diagnose the root cause of system alerts and performance degradation; Software as a service (SaaS) services featuring non-downloadable software utilizing artificial intelligence (AI) agents for automated technology stack remediation and optimization services, namely, autonomously executing planned actions to resolve system issues; Customized software development and configuration services for others, namely, the automated creation and dynamic adjustment of software artifacts for the purpose of maintaining system reliability; Providing temporary use of non-downloadable software for facilitating and automating communication and collaboration for incident response teams; Technology stack quality management and continuous improvement services, namely, utilizing artificial intelligence (AI) to automatically clean up temporary monitoring configurations, post-incident; Providing non-downloadable software for automating workflow across diverse business and technology domains, namely, utilizing specialized artificial intelligence (AI) agent software services designed to enhance productivity and decision-making across diverse toolchains; Software as a service (SaaS) featuring non-downloadable software utilizing artificial intelligence (AI) agents configured to autonomously and semi-autonomously execute and orchestrate complex actions and workflows across diverse technology and business domains to improve the monitoring, management, analysis, diagnosis, and resolution of system reliability, performance, and security issues in technology stack infrastructure, software applications, digital services and diverse toolchains

Owner

• New Relic, Inc., San Francisco, CA, US

Prosecution history

• 12 Nov 2025 — NOTIFICATION OF LETTER OF SUSPENSION E-MAILED
• 12 Nov 2025 — LETTER OF SUSPENSION E-MAILED
• 12 Nov 2025 — SUSPENSION LETTER WRITTEN
• 12 Nov 2025 — EXAMINER'S AMENDMENT ENTERED
• 12 Nov 2025 — NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
• 12 Nov 2025 — EXAMINERS AMENDMENT E-MAILED
• 12 Nov 2025 — EXAMINERS AMENDMENT -WRITTEN
• 05 Nov 2025 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
• 05 Nov 2025 — NON-FINAL ACTION E-MAILED
• 05 Nov 2025 — NON-FINAL ACTION WRITTEN
• 05 Nov 2025 — ASSIGNED TO EXAMINER
• 24 Oct 2025 — NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
• 18 Jun 2025 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
• 18 Jun 2025 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
• 18 Jun 2025 — TEAS CHANGE OF OWNER ADDRESS RECEIVED