NICE

Live / Applied — Statement of use — registration review complete (as of 31 Aug 2026)

What this means for you

Not registered yet, but its 13 May 2025 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.

Record

Serial number
99182870
Mark type
Word mark
Filed
13 May 2025
Published for opposition
20 Jan 2026
Attorney of record
Katherine Tew

Goods and services

  • Class 042 — Scientific and technological services: Cloud-based computer software, namely, temporary use of online, non-downloadable computer software and non-downloadable computer applications for data management, analysis, interpretation, identification, and reporting for use in the fields of employee and customer computer software incorporating omnichannel routing, analytics, artificial intelligence, and automation to perform functions for workforce optimization, customer journey optimization, performance management; providing temporary use of online, non-downloadable software in the nature of application program interfaces for integrated voice infrastructure and turnkey telephony equipment; application service provider featuring software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring software for scheduling, surveying, monitoring, supervising, rating, reviewing managing, performance forecasting, call, video recording, analyzing and training employees for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring an application software development tool for use in customizing telecommunication service applications, namely, software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; technical support services, namely, troubleshooting of computer software problems; computer software consultation; providing information relating to computer software maintenance, use and development; Providing temporary use of online non-downloadable software for collecting, processing, integrating and displaying data from one or more sources for risk management and detecting, monitoring, managing and preventing fraud, financial crime, cybercrime, cyber threats and cyber-attacks; providing temporary use of online non-downloadable software for collecting, processing, integrating and displaying data from one or more sources to be used for managing legal, regulatory, risk and enterprise compliance, capital market compliance, anti-money laundering compliance, detecting breaches of compliance, third-party due diligence, and monitoring of financial transactions, financial trades, financial swaps and e-commerce transactions; providing temporary use of online non-downloadable software for collecting, processing, integrating and displaying data from one or more sources to be used for automating manual case management and workflow processes, and to monitor, prioritize, enrich, distribute and permit collaboration on case and workflow information; providing temporary use of online non-downloadable software for emergency communications incident data management, recording, transcribing, evaluating, and analyzing real time performance metrics for training and optimizing performance of emergency telecommunicators; providing temporary use of online non-downloadable software for collecting, analyzing and sharing digital evidence in the nature of video content, audio content, digital image files, digital text content, Records Management System (RMS), Computer Aided Dispatch (CAD) and Case Management System (CMS) data, and computer log files

Owner

Prosecution history

  • 31 Aug 2026 — NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
  • 31 Aug 2026 — ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
  • 11 Aug 2026 — STATEMENT OF USE PROCESSING COMPLETE
  • 17 Jun 2026 — USE AMENDMENT FILED
  • 17 Jun 2026 — TEAS STATEMENT OF USE RECEIVED
  • 22 Apr 2026 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
  • 22 Apr 2026 — TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS
  • 22 Apr 2026 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
  • 22 Apr 2026 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
  • 22 Apr 2026 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
  • 22 Apr 2026 — TEAS CHANGE OF OWNER ADDRESS RECEIVED
  • 17 Mar 2026 — NOA E-MAILED - SOU REQUIRED FROM APPLICANT
  • 20 Jan 2026 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
  • 20 Jan 2026 — PUBLISHED FOR OPPOSITION
  • 14 Jan 2026 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED

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