GENESYS CLOUD
Live / Applied — Suspended — suspension letter mailed (as of 06 Feb 2026)
What this means for you
Not registered yet, but its 18 Apr 2025 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 99144850
- Mark type
- Design + words
- Filed
- 18 Apr 2025
- Attorney of record
- Ryan P Hiler
Goods and services
- Class 042 — Scientific and technological services: providing temporary use of non-downloadable cloud-based software for use in developing interactive user interfaces for use in contact center management and contact centers; providing online non-downloadable cloud-based software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in the field of contact center management; Consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications; software as a service (SaaS) services featuring software incorporating artificial intelligence for use in optimizing contact center operations, enhancing user experiences, and supporting customer interactions; providing temporary use of non-downloadable software utilizing artificial intelligence for data analysis, process automation, and decision support in contact center environments
Owner
- GENESYS CLOUD SERVICES, INC., Menlo Park, CA, US
Prosecution history
- 06 Feb 2026 — NOTIFICATION OF LETTER OF SUSPENSION E-MAILED
- 06 Feb 2026 — LETTER OF SUSPENSION E-MAILED
- 06 Feb 2026 — SUSPENSION LETTER WRITTEN
- 05 Jan 2026 — CORRESPONDENCE RECEIVED IN LAW OFFICE
- 05 Jan 2026 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
- 05 Jan 2026 — NOTICE OF REVIVAL - E-MAILED
- 05 Jan 2026 — PETITION TO REVIVE-GRANTED
- 05 Jan 2026 — TEAS PETITION TO REVIVE RECEIVED
- 02 Jan 2026 — ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND
- 02 Jan 2026 — ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
- 17 Sept 2025 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
- 17 Sept 2025 — NON-FINAL ACTION E-MAILED
- 17 Sept 2025 — NON-FINAL ACTION WRITTEN
- 12 Sept 2025 — ASSIGNED TO EXAMINER
- 04 Sept 2025 — PRELIMINARY/VOLUNTARY AMENDMENT - ENTERED