SIDETALK

What this means for you

Approved and waiting on proof of use. It will register unless the applicant drops it, and its 15 Oct 2024 filing date already counts against anyone who files later.

Record

Serial number

98802253

Mark type

Stylized text

Filed

15 Oct 2024

Published for opposition

26 Aug 2025

Attorney of record

Jin J. Kim

Goods and services

• Class 009 — Scientific and electric apparatus: downloadable computer application software for mobile phones, namely, software for automating customer inquiry responses, managing reservations, providing product information, processing refund or exchange requests, and supporting multilingual customer service using artificial intelligence; downloadable computer software for internet chatting; downloadable computer application software for cellphones, namely, software for task automation such as providing customer consultation, managing reservations, retrieving order status using artificial intelligence; downloadable computer software and mobile application software to train computers to predict user behaviour in the field of machine learning models and artificial intelligence; downloadable virtual assistant software for automating customer service interactions, managing and responding to inquiries, processing bookings, and integrating with external application programming interfaces (API) for real-time data retrieval; downloadable intelligent virtual assistant software for automating and managing customer support, providing personalized information, handling administrative requests, and supporting multilingual communications in business environments; all of the aforementioned related to customer service chatbots only; none of the aforementioned related to shared wireless network software and bridges
• Class 035 — Advertising and business services: Telephone answering services; providing information and advice to consumers regarding the selection of products and items to be purchased; compilation and systematisation of information in databanks; business data management consultancy in information analysis; business management services relating to information and data compiling and analyzing; advertising services, namely, advertising goods and services of others by promoting the availability of goods for delivery via a global computer network
• Class 038 — Telecommunications services: Providing access to online chat lines, online chatrooms and online forums via mobile Internet; providing online chat services via mobile and wired communication; providing access to online chat lines, online chatroom, and online forums on the Internet and mobile Internet; providing online mobile chat service via the smart phone application; providing online chat room and bulletin board services for transmission of messages among users in the field of business customer support, product inquiries, and reservation management; providing chatroom and discussion services on-line, namely, providing internet chatroom and discussion boards; providing access to online chat rooms; providing online chat services for social networking; providing voice chat services; providing access to chatrooms; providing internet chatrooms; virtual chatrooms established via text messaging; all of the aforementioned related to customer service chatbots only; none of the aforementioned related to shared wireless network software and bridges
• Class 042 — Scientific and technological services: Software as a service (SAAS) services featuring software using artificial intelligence (AI) for automating customer consultations for chatbots and virtual agents; computer software development, namely, development of interactive multimedia software; elaboration and maintenance of web sites for third parties; providing on-line nondownloadable software using artificial intelligence (AI) for text recognition; providing temporary use of on-line non-downloadable software development tools in the field of artificial intelligence; providing online non-downloadable virtual assistant software using artificial intelligence (AI), namely, computer chatbot software for simulating conversations and providing customer service; providing online non-downloadable software using artificial intelligence (AI) for managing general and pre-defined user queries and formulated responses; providing temporary use of online non-downloadable chatbot software for replying to questions related to consumer goods by online customers; Leasing of computer programs for management of automated customer service operations and AI-powered business communications; all of the aforementioned related to customer service chatbots only; none of the aforementioned related to shared wireless network software and bridges

Owner

• Chae, Chan, Gyeonggi-do, KR
• Chae, Chan, Gyeonggi-do, KR

Prosecution history

• 09 Jan 2026 — CORRECTED NOA E-MAILED
• 16 Dec 2025 — NOA E-MAILED - SOU REQUIRED FROM APPLICANT
• 08 Dec 2025 — POST PUBLICATION AMENDMENT - ENTERED
• 04 Dec 2025 — ASSIGNED TO PETITION STAFF
• 05 Nov 2025 — EXTENSION OF TIME TO OPPOSE PROCESS - TERMINATED
• 17 Oct 2025 — TEAS POST PUBLICATION AMENDMENT RECEIVED
• 19 Sept 2025 — EXTENSION OF TIME TO OPPOSE RECEIVED
• 26 Aug 2025 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
• 26 Aug 2025 — PUBLISHED FOR OPPOSITION
• 20 Aug 2025 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
• 21 Jul 2025 — APPROVED FOR PUB - PRINCIPAL REGISTER
• 21 Jul 2025 — EXAMINER'S AMENDMENT ENTERED
• 21 Jul 2025 — NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
• 21 Jul 2025 — EXAMINERS AMENDMENT E-MAILED
• 21 Jul 2025 — EXAMINERS AMENDMENT -WRITTEN