CHURNCONTROL

What this means for you

Not registered yet, but its 01 Oct 2024 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.

Record

Serial number

98781397

Mark type

Stylized text

Filed

01 Oct 2024

Attorney of record

Jie Cui

Goods and services

• Class 009 — Scientific and electric apparatus: Downloadable computer programs using artificial intelligence (AI) for service and product information introducing, promoting, marketing, selling, providing customer services, and managing customer relationship, especially retaining customer, by interacting with user via an electronic interface, namely responding to user's subscription cancellation requests, responding to user's trial cancellation requests, introducing service and product information, having conversation with user, suggesting alternative subscription service package, and taking action with user's permission; Downloadable computer software using artificial intelligence (AI) for service and product information introducing, promoting, marketing, selling, providing customer services, and managing customer relationship, especially retaining customer, by interacting with user via an electronic interface, namely responding to user's subscription cancellation requests, responding to user's trial cancellation requests, introducing service and product information, having conversation with user, suggesting alternative subscription service package, and taking action with user's permission; Recorded computer programs using artificial intelligence (AI) for service and product information introducing, promoting, marketing, selling, providing customer services, and managing customer relationship, especially retaining customer, by interacting with user via an electronic interface, namely responding to user's subscription cancellation requests, responding to user's trial cancellation requests, introducing service and product information, having conversation with user, suggesting alternative subscription service package, and taking action with user's permission; Recorded computer software using artificial intelligence (AI) for service and product information introducing, promoting, marketing, selling, providing customer services, and managing customer relationship, especially retaining customer, by interacting with user via an electronic interface, namely responding to user's subscription cancellation requests, responding to user's trial cancellation requests, introducing service and product information, having conversation with user, suggesting alternative subscription service package, and taking action with user's permission
• Class 042 — Scientific and technological services: Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for service and product information introducing, promoting, marketing, selling, providing customer services, and managing customer relationship, especially retaining customer, by interacting with user via an electronic interface, namely responding to user's subscription cancellation requests, responding to user's trial cancellation requests, introducing service and product information, having conversation with user, suggesting alternative subscription service package, and taking action with user's permission; Application service provider (ASP) featuring software using artificial intelligence (AI) for service and product information introducing, promoting, marketing, selling, providing customer services, and managing customer relationship, especially retaining customer, by interacting with user via an electronic interface, namely responding to user's subscription cancellation requests, responding to user's trial cancellation requests, introducing service and product information, having conversation with user, suggesting alternative subscription service package, and taking action with user's permission; Providing a website featuring non-downloadable software using artificial intelligence (AI) for service and product information introducing, promoting, marketing, selling, providing customer services, and managing customer relationship, especially retaining customer, by interacting with user via an electronic interface, namely responding to user's subscription cancellation requests, responding to user's trial cancellation requests, introducing service and product information, having conversation with user, suggesting alternative subscription service package, and taking action with user's permission; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for service and product information introducing, promoting, marketing, selling, providing customer services, and managing customer relationship, especially retaining customer, by interacting with user via an electronic interface, namely responding to user's subscription cancellation requests, responding to user's trial cancellation requests, introducing service and product information, having conversation with user, suggesting alternative subscription service package, and taking action with user's permission

Owner

• LiveX AI Inc., Palo Alto, CA, US

Prosecution history

• 20 Jan 2026 — APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED
• 20 Jan 2026 — APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED
• 21 Oct 2025 — NOTIFICATION OF FINAL REFUSAL EMAILED
• 21 Oct 2025 — FINAL REFUSAL E-MAILED
• 21 Oct 2025 — FINAL REFUSAL WRITTEN
• 05 Oct 2025 — TEAS/EMAIL CORRESPONDENCE ENTERED
• 05 Oct 2025 — CORRESPONDENCE RECEIVED IN LAW OFFICE
• 05 Oct 2025 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
• 18 Jul 2025 — APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED
• 18 Jul 2025 — APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED
• 21 Apr 2025 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
• 21 Apr 2025 — NON-FINAL ACTION E-MAILED
• 21 Apr 2025 — NON-FINAL ACTION WRITTEN
• 07 Apr 2025 — ASSIGNED TO EXAMINER
• 06 Apr 2025 — NEW APPLICATION OFFICE SUPPLIED DATA ENTERED