SUPPORT DX
Live / Applied — Second extension granted (statement of use) (as of 05 Jan 2026)
What this means for you
Not registered yet, but its 18 Dec 2023 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 98319473
- Mark type
- Word mark
- Filed
- 18 Dec 2023
- Published for opposition
- 26 Nov 2024
- Attorney of record
- Paolo A. Strino
Goods and services
- Class 009 — Scientific and electric apparatus: Downloadable computer software for workflow automation, support handling, and ticketing; downloadable computer software for telemetry monitoring; downloadable software for workflow automation, support handling, and ticketing
- Class 042 — Scientific and technological services: Providing temporary use of non-downloadable cloud-based computer software for workflow automation, support handling, and ticketing; providing temporary use of non-downloadable augmented reality computer software for integration with Augmented Reality platform; providing temporary use of non-downloadable computer software for telemetry monitoring; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support ticket handling and management services in connection with computer software; IT integration services, namely, comprising the integration of artificial intelligence, augmented reality technologies, and remote service platform capabilities into existing software platforms, specifically for enabling use to perform one-click firmware updates of computer hardware and peripherals; cloud computing services featuring software for workflow automation, support handling, and ticketing; customer support services involving the integration of remote service platforms to enable one-click firmware updates for networked computer devices; providing temporary use of non-downloadable augmented reality software for integration with Augmented Reality platform
Owner
- Konica Minolta Business Solutions U.S.A., Inc., Ramsey, NJ, US
- Konica Minolta Business Solutions U.S.A., Inc., Ramsey, NJ, US
Prosecution history
- 06 Jan 2026 — NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
- 05 Jan 2026 — SOU EXTENSION 2 GRANTED
- 05 Jan 2026 — SOU EXTENSION 2 FILED
- 05 Jan 2026 — SOU TEAS EXTENSION RECEIVED
- 25 Jun 2025 — NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
- 24 Jun 2025 — SOU EXTENSION 1 GRANTED
- 24 Jun 2025 — SOU EXTENSION 1 FILED
- 24 Jun 2025 — SOU TEAS EXTENSION RECEIVED
- 07 Jan 2025 — NOA E-MAILED - SOU REQUIRED FROM APPLICANT
- 26 Nov 2024 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
- 26 Nov 2024 — PUBLISHED FOR OPPOSITION
- 20 Nov 2024 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
- 01 Nov 2024 — APPROVED FOR PUB - PRINCIPAL REGISTER
- 01 Nov 2024 — EXAMINER'S AMENDMENT ENTERED
- 01 Nov 2024 — NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED