Z ADD REQUESTER ASSIGNEE TAKE IT FOLLOWERS FOLLOW TAGS TYPE PRIORITY LINKED PROBLEMS APPLY MACRO ADD TO CC CONVERSATIONS NEXT EMAIL LOCAL TIME LANGUAGE NOTES INTERACTIONS CLOSE TABS SUBMIT AS

What this means for you

This application is over — abandoned 12 Nov 2024. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.

Record

Serial number

98294913

Mark type

Design + words

Filed

01 Dec 2023

Abandoned

12 Nov 2024

Attorney of record

Katherine M. Basile

Goods and services

• Class 042 — Scientific and technological services: Computer technology support services, namely, help desk services; data mining; providing temporary use of online, non-downloadable computer software for customer service; providing temporary use of online, non-downloadable computer software for customer support; software as a service (SAAS) services featuring software for customer service; software as a service (SAAS) services featuring software for customer support; providing temporary use of online, non-downloadable computer software for customer billing and invoice inquiries; providing temporary use of online, non-downloadable computer software for customer relationship management (CRM); software as a service (SAAS) services featuring software for customer relationship management (CRM); providing temporary use of online, non-downloadable computer software for sales support and sales support management; providing temporary use of online, non-downloadable computer software for data analysis; providing temporary use of online, non-downloadable computer software for data analysis in the field of customer service and customer support; providing temporary use of online, non-downloadable computer for creating charts, reports, and graphs; providing temporary use of online, non-downloadable computer software for online messaging forums; providing temporary use of online, non-downloadable computer software for an online help desk; providing temporary use of online, non-downloadable computer software for business management and sales management; providing temporary use of online, non-downloadable computer software for business database management; providing temporary use of online, non-downloadable computer software for database management; providing temporary use of online, non-downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads; providing temporary use of online, non-downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; providing temporary use of online, non-downloadable computer software for online knowledge bases; platform-as-a-service (PAAS) featuring computer software platforms for organizing and maintaining computer applications and application programming interfaces (APIs); platform-as-a-service (PAAS) featuring computer software platforms for customer relationship management; communications-platform-as-a-service (CPAAS) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communications; Providing temporary use of non-downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; providing temporary use of non-downloadable computer software for data aggregation; providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data; data aggregation; platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions

Owner

• Zendesk, Inc., San Francisco, CA, US

Prosecution history

• 20 Nov 2024 — ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND
• 20 Nov 2024 — ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
• 01 Aug 2024 — APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED
• 01 Aug 2024 — APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED
• 08 May 2024 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
• 08 May 2024 — NON-FINAL ACTION E-MAILED
• 08 May 2024 — NON-FINAL ACTION WRITTEN
• 17 Apr 2024 — ASSIGNED TO EXAMINER
• 07 Mar 2024 — NOTICE OF DESIGN SEARCH CODE E-MAILED
• 07 Mar 2024 — NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
• 01 Dec 2023 — NEW APPLICATION ENTERED