CONVERSATIONAL CRM

Live / Registered — Registered (as of 13 Aug 2024)

What this means for you

Registered since 13 Aug 2024. The owner can stop confusingly similar uses in the classes it covers.

Record

Serial number
98158010
Registration number
7476837
Mark type
Stylized text
Filed
30 Aug 2023
Registered
13 Aug 2024
Attorney of record
Katherine M. Basile

Goods and services

  • Class 035 — Advertising and business services: Business management; business information management; assistance with business management and planning; customer service management for others; Business management services, namely, sales support management services; management of business inquiries from internal teams and departments; management of communications with potential sales leads, namely, providing lead generation activities; human resources (HR) management, analysis, and consulting services; business communications management featuring omni-channel communications, namely, receiving, sending, routing, and systematization of written and electronic communications and data.
  • Class 038 — Telecommunications services: Providing on-line forums for transmission of messages among computer users; on-line services, namely, message sending; transmission of information by electronic communications networks; communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems; instant messaging services; voice over internet protocol (VOIP) services; omni-channel messaging services; messaging services conducted via multiple channels, namely, electronic messaging, web messaging, text messaging, telephone voice messaging, digital voice messaging, and instant messaging; omni-channel electronic communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks.
  • Class 042 — Scientific and technological services: Computer technology support services, namely, help desk services; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support customer service; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information for customer support; software as a service (SAAS) services featuring software for collecting, reviewing, and analyzing business information to support customer service; software as a service (SAAS) services featuring software for collecting, reviewing, and analyzing business information for customer support; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support customer billing and invoice inquiries; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information for sales support and sales support management; providing temporary use of online, non-downloadable computer software for accessing online messaging forums; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support an online help desk; providing temporary use of online, non-downloadable computer software for business management and sales management; providing temporary use of online, non-downloadable computer software for business database management; providing temporary use of online, non-downloadable computer software for database management; providing temporary use of online, non-downloadable computer software for enabling electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads; providing temporary use of online, non-downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; communications-platform-as-a-service (CPAAS) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communications; Providing temporary use of non-downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; providing temporary use of non-downloadable computer software for data aggregation; providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data; data aggregation, namely, data automation and collection services using proprietary software to evaluation, analyze and collect service data; platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions.

Owner

Prosecution history

  • 13 Aug 2024 — NOTICE OF REGISTRATION CONFIRMATION EMAILED
  • 13 Aug 2024 — REGISTERED-SUPPLEMENTAL REGISTER
  • 03 Jul 2024 — APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
  • 22 May 2024 — TEAS/EMAIL CORRESPONDENCE ENTERED
  • 21 May 2024 — CORRESPONDENCE RECEIVED IN LAW OFFICE
  • 21 May 2024 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
  • 24 Apr 2024 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
  • 24 Apr 2024 — NON-FINAL ACTION E-MAILED
  • 24 Apr 2024 — NON-FINAL ACTION WRITTEN
  • 17 Apr 2024 — ASSIGNED TO EXAMINER
  • 27 Sept 2023 — NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
  • 02 Sept 2023 — NEW APPLICATION ENTERED

View this trademark record on Marksy