GLADLY SIDEKICK
Live / Applied — Suspended — suspension check completed, case still suspended (as of 09 Apr 2025)
What this means for you
Not registered yet, but its 11 Aug 2023 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 98128878
- Mark type
- Stylized text
- Filed
- 11 Aug 2023
- Attorney of record
- Scott W. Pink
Goods and services
- Class 035 — Advertising and business services: Business analysis services, namely, business data analysis; providing business support services in the form of facilitating and providing business information, data, and analytics to telephone call centers; business insight services being business consulting services; providing business analytic services, namely, business data analysis
- Class 042 — Scientific and technological services: Software as a Services (SaaS) services featuring software for business data analysis in the field of customer service; technology services in the field of artificial intelligence, namely, technology consultation in the field of artificial intelligence; technology services featuring machine learning, Natural Language Processing (NLP), Natural Language Understanding (NLU), namely, providing online non-downloadable software for automating customer service and providing business data analysis; computer technology support services, namely, help desk services and help desk services provided via online chat; providing temporary use of online non-downloadable computer chatbot software using artificial intelligence for replying to questions from customers in the field of customer service; Software as a service (SAAS) services featuring software for optimizing, analyzing, segmenting, hosting and transmitting electronic data, messages and images; software as a service (SAAS) services featuring software for delivering digital and social media marketing; software as a service (SAAS) services featuring software for analyzing and improving digital advertising, digital communications, and social media engagement; providing temporary use of non-downloadable on-line computer software for sending and receiving push, in-app and web notifications, multi-channel and text messaging, and email; application service provider (ASP) featuring application programming interface (API) software and software development kits (SDK) that collect and compile business intelligence, marketing and advertising data for text messaging, email, data analytics, and push, in-app and web notifications; workflow automation services, namely, computer software consulting for purposes of developing computer software to automate IT business functions; technology services in the field of the customer experience industry, namely, providing computer programming services to customers that enables the customer's website, sales, and support channels to understand natural language queries and take the appropriate action
Owner
- Gladly Software, Inc., Millbrae, CA, US
Prior registrations
Prosecution history
- 11 Oct 2025 — REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
- 10 Oct 2025 — SUSPENSION CHECKED - TO ATTORNEY FOR ACTION
- 09 Apr 2025 — REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
- 31 Jan 2025 — REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
- 28 May 2024 — NOTIFICATION OF LETTER OF SUSPENSION E-MAILED
- 28 May 2024 — LETTER OF SUSPENSION E-MAILED
- 28 May 2024 — SUSPENSION LETTER WRITTEN
- 17 Apr 2024 — TEAS/EMAIL CORRESPONDENCE ENTERED
- 16 Apr 2024 — CORRESPONDENCE RECEIVED IN LAW OFFICE
- 16 Apr 2024 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
- 17 Jan 2024 — APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED
- 17 Jan 2024 — APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED
- 17 Oct 2023 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
- 17 Oct 2023 — NON-FINAL ACTION E-MAILED
- 17 Oct 2023 — NON-FINAL ACTION WRITTEN