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Live / Registered — Registered (as of 09 Jul 2024)

What this means for you

Registered since 09 Jul 2024. The owner can stop confusingly similar uses in the classes it covers.

Record

Serial number
98032403
Registration number
7437984
Mark type
Design + words
Filed
07 Jun 2023
Published for opposition
23 Apr 2024
Registered
09 Jul 2024
Attorney of record
James R. Robinson

Goods and services

  • Class 042 — Scientific and technological services: Providing temporary use of online non-downloadable software for use by call centers in responding to customer inquiries and communicating with others; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities to understand and respond to customers in real time; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities for facilitating and enabling conversations between human customers and computer systems; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities for use within call centers to manage, monitor and improve conversation performance; Providing temporary use of online non-downloadable software for use by call centers in responding to customer inquiries and communicating with others; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities to operate conversational computer systems; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities to interact with customers and interpret and understand customer communications; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities for providing a speech enabled virtual agent; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities for providing an interactive voice response system; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities for providing speech enabled auto attendants; Providing temporary use of online non-downloadable software featuring machine learning capabilities for providing a voice artificial intelligence platform that listens to questions and provides spoken answers; Providing temporary use of online non-downloadable software for speech recognition using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for natural language processing using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for generating communications with customers based on previous communication data using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for providing a speech enabled virtual agent using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for providing an interactive voice response system using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for providing speech enabled auto attendants using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for providing a voice artificial intelligence platform that listens to questions and provides spoken answers using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for facilitating and enabling conversations between human customers and computer systems using speech recognition, natural language processing, and voice synthesis; Providing temporary use of online non-downloadable software for generating communications with customers using speech recognition, natural language processing, and voice synthesis; Providing temporary use of online non-downloadable software for use by call centers in responding to customer inquiries and communicating with others using speech recognition, natural language processing, and voice synthesis; Providing temporary use of online non-downloadable software for operating conversational computer systems using speech recognition, natural language processing, and voice synthesis; Providing temporary use of online non-downloadable software for interacting with customers and interpreting and understanding customer communications using speech recognition, natural language processing, and voice synthesis; Providing temporary use of online non-downloadable software for interacting with customers, compliance, and quality assurance teams; Providing temporary use of online non-downloadable software for tagging customer phrases and from voice calls, emails, texts or chats to be used by compliance and quality assurance teams

Owner

Prosecution history

  • 09 Jul 2024 — NOTICE OF REGISTRATION CONFIRMATION EMAILED
  • 09 Jul 2024 — REGISTERED-PRINCIPAL REGISTER
  • 23 Apr 2024 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
  • 23 Apr 2024 — PUBLISHED FOR OPPOSITION
  • 03 Apr 2024 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
  • 13 Mar 2024 — APPROVED FOR PUB - PRINCIPAL REGISTER
  • 27 Feb 2024 — EXAMINER'S AMENDMENT ENTERED
  • 27 Feb 2024 — NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
  • 27 Feb 2024 — EXAMINERS AMENDMENT E-MAILED
  • 27 Feb 2024 — EXAMINERS AMENDMENT -WRITTEN
  • 27 Feb 2024 — ASSIGNED TO EXAMINER
  • 13 Jul 2023 — NOTICE OF DESIGN SEARCH CODE E-MAILED
  • 12 Jul 2023 — NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
  • 10 Jun 2023 — NEW APPLICATION ENTERED

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