INTOUCH CX
Live / Registered — Registered (as of 28 Jan 2025)
What this means for you
Registered since 28 Jan 2025. The owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 97913196
- Registration number
- 7666335
- Mark type
- Design + words
- Filed
- 28 Apr 2023
- Published for opposition
- 10 Dec 2024
- Registered
- 28 Jan 2025
- Attorney of record
- Mojda Waterman
Goods and services
- Class 035 — Advertising and business services: Outsourcing service provider in the field of customer relationship management in the areas of inbound voice, email, chat, social media messages; global outsourcing support services for others in the fields of customer relationship management, business process reengineering services and back office support, namely, business administration consulting, documentation reproduction, documentation copying tasks, documentation indexing for others, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of business strategy plans and management projects, all in the area of contact center services
- Class 042 — Scientific and technological services: Research and development in the field of artificial intelligence technology in the area of customer relationship management services; research and development in the field of machine learning, automated voice messaging in the area of customer relationship management; design of an intelligent virtual assistant software for use in the area of customer relationship management; design and development of computer software for data analytics and advanced product research in the field of artificial intelligence and machine learning; design, development of robots with artificial intelligence; development and implementation of an intelligent virtual assistant software for use in customer support services; development and implementation of computer software to be used for call diversion, for automated call screening, and for voice recognition in the field of artificial intelligence and machine learning; development of software applications for managing automated workflow tasks over the Internet; platform as a service (PAAS) featuring computer software platforms for contact center management
Owner
- IntouchCX Inc., Winnipeg, Manitoba, CA
- IntouchCX Inc., Winnipeg, Manitoba, CA
- IntouchCX Inc., Winnipeg, Manitoba, CA
Prosecution history
- 06 Jul 2025 — TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
- 06 Jul 2025 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 06 Jul 2025 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 06 Jul 2025 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 28 Jan 2025 — NOTICE OF REGISTRATION CONFIRMATION EMAILED
- 28 Jan 2025 — REGISTERED-PRINCIPAL REGISTER
- 11 Dec 2024 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 11 Dec 2024 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 11 Dec 2024 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 10 Dec 2024 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
- 10 Dec 2024 — PUBLISHED FOR OPPOSITION
- 04 Dec 2024 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
- 15 Nov 2024 — APPROVED FOR PUB - PRINCIPAL REGISTER
- 15 Nov 2024 — EXAMINER'S AMENDMENT ENTERED
- 15 Nov 2024 — NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED