GENESYS CLOUD EX

What this means for you

Not registered yet, but its 24 Mar 2023 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.

Record

Serial number

97855966

Mark type

Stylized text

Filed

24 Mar 2023

Attorney of record

Ryan P. Hiler

Goods and services

• Class 035 — Advertising and business services: contact center workforce management services, namely, personnel management services; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion
• Class 042 — Scientific and technological services: providing temporary use of non-downloadable software for use in developing interactive user interfaces for use in contact center management and contact centers; providing online non-downloadable cloud computing software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in the field of contact center management; consulting services in the field of design and customization of software for contact center management; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications

Owner

• Genesys Cloud Services, Inc., Menlo Park, CA, US

Prosecution history

• 04 Dec 2025 — REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
• 03 Jun 2025 — REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
• 12 Feb 2025 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
• 16 Jan 2025 — REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
• 29 Feb 2024 — NOTIFICATION OF LETTER OF SUSPENSION E-MAILED
• 29 Feb 2024 — LETTER OF SUSPENSION E-MAILED
• 29 Feb 2024 — SUSPENSION LETTER WRITTEN
• 26 Feb 2024 — TEAS/EMAIL CORRESPONDENCE ENTERED
• 26 Feb 2024 — CORRESPONDENCE RECEIVED IN LAW OFFICE
• 26 Feb 2024 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
• 27 Nov 2023 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
• 27 Nov 2023 — NON-FINAL ACTION E-MAILED
• 27 Nov 2023 — NON-FINAL ACTION WRITTEN
• 20 Nov 2023 — ASSIGNED TO EXAMINER
• 02 Aug 2023 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY