CUSTOMER INTELLIGENCE CLOUD

Live / Applied — Suspended — suspension check completed, case still suspended (as of 17 Feb 2026)

What this means for you

Not registered yet, but its 27 Oct 2022 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.

Record

Serial number
97651053
Mark type
Stylized text
Filed
27 Oct 2022
Attorney of record
Z. Peter Sawicki

Goods and services

  • Class 009 — Scientific and electric apparatus: Computer software for use in organization internal and customer relationship management (CRM) utilizing artificial intelligence, machine learning and data automation that analyzes client information, internal and client communications and interactions, and data external to said organization to provide internal and client relationship insight and improved internal personnel and client management and client service and internal personnel productivity management; enterprise software for compiling internal relationship and customer information and data and customer interactions and communications for providing internal relationship and client relationship insight and improved internal and client management and productivity; enterprise software for compiling internal relationship and customer information and data and customer interactions and communications and external data for providing internal relationship and client relationship insight and improved internal and client management and productivity
  • Class 035 — Advertising and business services: Advisory services and consultancy relating to business management, business planning, and business analysis, namely, compilation and systematization of client notes, client information, internal business communications, client communications and client interactions into computer databases to provide internal corporate and client relationship insight and improved internal corporate and client management and client service; customer relationship management; management and compilation of computerized databases, namely, creating and managing customer lists and customer data in a computer database for others; customer relationship management; business consulting in the field of customer management; maintenance and management of electronic customer data and information in computer databases; compilation and systematization of information into customer databases relating to customer data platforms
  • Class 042 — Scientific and technological services: Software as a service (SAAS) services featuring software for use with a database that compiles data in the nature of client communication, internal corporate communications and customer information, internal and client communications and internal and client interactions reports to provide internal and client relationship insight and improved internal and client relationship management and client service utilizing artificial intelligence, machine learning and data automation; platform as a service (PaaS) featuring computer software platforms in the nature of a database that compiles data a database that compiles data in the nature of client communication, internal communications and customer information, internal and client communications and internal and client interactions reports to provide internal and client relationship insight and improved internal and client relationship management and client service utilizing artificial intelligence, machine learning and data automation with regard to internal corporate and customer information, communications and interactions to provide internal corporate and client relationship insight,nd improved internal corporate and client relationship management and internal personnel management and client service utilizing artificial intelligence, machine learning and data automation; providing temporary use of online non-downloadable cloud computing software for analyzing customer behaviour to help business to provide personalized customer experience to its end users; Software as a Service (SAAS) featuring software for predicting, targeting, reporting, and analyzing consumer data; Software as a service (SAAS) services featuring software using artificial intelligence for analysis of customer profile information; Platform as a service (PAAS) featuring computer software platforms for use in gathering consumer information and managing consumer data

Owner

Prosecution history

  • 17 Feb 2026 — REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
  • 05 Sept 2025 — REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
  • 04 Mar 2025 — REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
  • 02 Jan 2025 — REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
  • 29 Sept 2024 — ASSIGNED TO EXAMINER
  • 19 Jan 2024 — REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
  • 22 Jun 2023 — NOTIFICATION OF LETTER OF SUSPENSION E-MAILED
  • 22 Jun 2023 — LETTER OF SUSPENSION E-MAILED
  • 22 Jun 2023 — SUSPENSION LETTER WRITTEN
  • 09 May 2023 — TEAS/EMAIL CORRESPONDENCE ENTERED
  • 08 May 2023 — CORRESPONDENCE RECEIVED IN LAW OFFICE
  • 08 May 2023 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
  • 09 Feb 2023 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
  • 09 Feb 2023 — NON-FINAL ACTION E-MAILED
  • 09 Feb 2023 — NON-FINAL ACTION WRITTEN

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