RESOLVABLE

Live / Registered — Registered (as of 20 Feb 2024)

What this means for you

Registered since 20 Feb 2024. The owner can stop confusingly similar uses in the classes it covers.

Record

Serial number
97610904
Registration number
7308330
Mark type
Stylized text
Filed
28 Sept 2022
Published for opposition
05 Dec 2023
Registered
20 Feb 2024
Attorney of record
Anne F Downey

Goods and services

  • Class 009 — Scientific and electric apparatus: Downloadable business technology software; Downloadable reporting software for customer relationship management and customer service quality assurance management; Downloadable dashboard software for customer relationship management and customer service quality assurance management; Downloadable software applications for customer relationship management and customer service quality assurance management; downloadable software applications that provides real-time, integrated business management intelligence for managing customer service tasks, streamlining business operational concerns, and improving customer experience; downloadable software for analyzing customer service performance; Downloadable computer platform software for customer relationship management and customer service quality assurance management; Operating downloadable software for customer relationship management and customer service quality assurance management; Downloadable business management software; Downloadable software for analysing customer satisfaction; Downloadable software and downloadable application software for processing, administering, managing money transactions and transactions involving instruments of value; Downloadable software for connecting service providers with customers, for reviewing and ranking business performance, feedback and customer satisfaction; Downloadable software for processing transactions based on encoded digital identifiers
  • Class 035 — Advertising and business services: Business consultancy; Employment agency services relating to multilingual staff; Employment staffing, namely interviewing, agency and recruitment and related consultancy services; Office support staff agency services; Outsource service provider in the field of professional and employment staffing and personnel and employment recruitment; Outsourced business administrative management for companies; Outsourcing services; Outsourcing services in the field of customer relationship management, business analytics and operations; Provision of staff, namely professional staffing services; Personnel management services; Personnel recruitment and placement services; Selection of staff, namely staff placement; Staff placement services; Staff utilisation planning namely, filling the temporary and permanent staffing needs of businesses and placement of staff; Business consultancy relating to the administration of information technology; Customer relationship management; Customer service management for others
  • Class 042 — Scientific and technological services: Software as a service (SAAS) services featuring software for customer relationship management and customer service quality assurance management; Software as a service (SAAS) services featuring software for providing real-time, integrated business management intelligence for managing customer service tasks, streamlining business operational concerns, and improving customer experience; Software as a service (SAAS) services featuring software for analyzing customer service performance; Platform as a service featuring software for customer relationship management and customer service quality assurance management; Platform as a service featuring software for providing real-time, integrated business management intelligence for managing customer service tasks, streamlining business operational concerns, and improving customer experience; Platform as a service featuring software for analyzing customer service performance; Information technology services provided on an outsourcing basis in the field of customer relationship management and customer service quality assurance management; Outsource service providers in the field of information technology; On-line non-downloadable software for authoring, installation, research, engineering, creation, design and development of software for customer relationship management and customer service quality assurance management; Technological consultancy services in the technology field of customer relationship management and customer service quality assurance management; Custom design of computer software; Computer programming services to customers that enables the creation of customised web pages featuring user-designed supplied information; Computer software development; software design and development services; On-line non-downloadable business technology software; On-line non-downloadable reporting software for customer relationship management and customer service quality assurance management; On-line non-downloadable dashboard software for customer relationship management and customer service quality assurance management; On-line non-downloadable software applications for customer relationship management and customer service quality assurance management; On-line non-downloadable software in the field of the customer experience and customer service industry; On-line non-downloadable computer platform software for customer relationship management and customer service quality assurance management; On-line non-downloadable operating software for customer relationship management and customer service quality assurance management; On-line non-downloadable business management software; On-line non-downloadable software for analysing customer satisfaction; On-line non-downloadable software and on-line non-downloadable application software for processing, administering, managing money transactions and transactions involving instruments of value; On-line non-downloadable software for connecting service providers with customers, for reviewing and ranking business performance, feedback and customer satisfaction; On-line non-downloadable software for processing transactions based on encoded digital identifiers

Owner

Prosecution history

  • 20 Feb 2024 — NOTICE OF REGISTRATION CONFIRMATION EMAILED
  • 20 Feb 2024 — REGISTERED-PRINCIPAL REGISTER
  • 05 Dec 2023 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
  • 05 Dec 2023 — PUBLISHED FOR OPPOSITION
  • 15 Nov 2023 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
  • 02 Nov 2023 — ELECTRONIC RECORD REVIEW COMPLETE
  • 27 Oct 2023 — ON HOLD - ELECTRONIC RECORD REVIEW REQUIRED
  • 24 Oct 2023 — APPROVED FOR PUB - PRINCIPAL REGISTER
  • 13 Oct 2023 — TEAS/EMAIL CORRESPONDENCE ENTERED
  • 13 Oct 2023 — CORRESPONDENCE RECEIVED IN LAW OFFICE
  • 13 Oct 2023 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
  • 14 Jul 2023 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
  • 14 Jul 2023 — NON-FINAL ACTION E-MAILED
  • 14 Jul 2023 — NON-FINAL ACTION WRITTEN
  • 14 Jul 2023 — NOTIFICATION OF NON-FINAL ACTION E-MAILED

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