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Live / Registered — Registered (as of 10 Dec 2024)

What this means for you

Registered since 10 Dec 2024. The owner can stop confusingly similar uses in the classes it covers.

Record

Serial number
97424630
Registration number
7600111
Mark type
Word mark
Filed
23 May 2022
Published for opposition
09 Jan 2024
Registered
10 Dec 2024
Attorney of record
Josephine Chang

Goods and services

  • Class 035 — Advertising and business services: BUSINESS CONSULTING SERVICES IN THE FIELD OF THE DEVELOPMENT, IMPLEMENTATION, MAINTENANCE AND USE OF AUTOMATION SOFTWARE AND ARTIFICIAL INTELLIGENCE AUTOMATED DIGITAL ASSISTANTS CHATBOTS FOR CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, BRAND PROMOTION, AND TECHNICAL SUPPORT; ANALYSIS OF COMMERCIAL INFORMATION RELATED TO CUSTOMER INTERACTIONS
  • Class 041 — Education and entertainment services: NON-DOWNLOADABLE ELECTRONIC PUBLICATIONS IN THE NATURE OF NEWSLETTERS IN THE FIELDS OF AUTOMATION OF CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, TECHNICAL SUPPORT, E-COMMERCE ASSISTANCE, AND BRAND PROMOTION; EDUCATIONAL SERVICES AND PROVISION OF TRAINING, namely, CONDUCTING CONFERENCES, PODCASTS, AND ONLINE COURSES, AS WELL AS PUBLISHING WRITTEN MATERIALS, IN THE FIELDS OF AUTOMATION OF CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, TECHNICAL SUPPORT, E-COMMERCE ASSISTANCE, AND BRAND PROMOTION; TRAINING IN THE FIELD OF DEVELOPING, CUSTOMIZING, IMPLEMENTING, MAINTAINING AND USING SUPPORT AUTOMATION SOFTWARE BASED ON ARTIFICIAL INTELLIGENCE
  • Class 042 — Scientific and technological services: SOFTWARE-AS-SERVICE (SAAS) FEATURING SOFTWARE THAT PROVIDE AUTOMATION OF DIGITAL INTERACTIONS TO RESPOND TO CUSTOMER QUERIES OR SUPPORT REQUESTS, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS WITH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; SOFTWARE-AS-SERVICE (SAAS) SERVICES FEATURING SOFTWARE THAT PROVIDE AUTOMATION OF TECHNICAL SUPPORT OR EMPLOYEE SUPPORT REQUESTS TO RESPOND TO SUPPORT QUERIES WITH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; SOFTWARE-AS-SERVICE (SAAS) SERVICES FEATURING SOFTWARE USING ARTIFICIAL INTELLIGENCE (AI) TO ASSIST CHATBOT SOFTWARE IN LEARNING CUSTOMER INTENT SO AS TO RESPOND TO CUSTOMER QUERIES OR SUPPORT REQUESTS, TO ANTICIPATE CUSTOMERS' PRODUCT OR SERVICE NEEDS, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; SOFTWARE-AS-SERVICE (SAAS) SERVICES FEATURING SOFTWARE USING ARTIFICIAL INTELLIGENCE (AI) THAT USES MACHINE LEARNING MODELS AND DEEP LEARNING SO AS TO RESPOND TO CUSTOMER QUERIES, TO ANTICIPATE CUSTOMERS' PRODUCT OR SERVICE NEEDS, AND TO FACILITATE E1COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; SOFTWARE-AS-SERVICE (SAAS) SERVICES FEATURING VOICE AUTOMATION SOFTWARE TO DETERMINE INTENT OF CALLING CUSTOMERS SO AS TO RESPOND TO CUSTOMER QUERIES, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; NON-DOWNLOADABLE WEB-BASED SOFTWARE FOR CLIENT COMPANIES USING ALGORITHMS TO DETERMINE INTENT OF CALLING CUSTOMERS IN ADDRESSING COMPLAINTS REGARDING QUALITY OR PERFORMANCE OF PRODUCT OR SERVICE

Owner

Prosecution history

  • 02 Sept 2025 — NOTICE OF UPDATED REGISTRATION CONFIRMATION EMAILED
  • 08 Aug 2025 — AMENDMENT UNDER SECTION 7 - PROCESSED
  • 28 Jul 2025 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
  • 04 Mar 2025 — TEAS SECTION 7 REQUEST RECEIVED
  • 10 Dec 2024 — NOTICE OF REGISTRATION CONFIRMATION EMAILED
  • 10 Dec 2024 — REGISTERED-PRINCIPAL REGISTER
  • 20 Nov 2024 — NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
  • 20 Nov 2024 — ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
  • 25 Oct 2024 — STATEMENT OF USE PROCESSING COMPLETE
  • 22 Aug 2024 — USE AMENDMENT FILED
  • 25 Oct 2024 — CASE ASSIGNED TO INTENT TO USE PARALEGAL
  • 22 Aug 2024 — TEAS STATEMENT OF USE RECEIVED
  • 20 Aug 2024 — TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
  • 20 Aug 2024 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
  • 20 Aug 2024 — TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS

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