PEOPLESUPPORT
Live / Applied — Fourth extension granted (statement of use) (as of 23 May 2025)
What this means for you
Not registered yet, but its 22 Apr 2022 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 97377675
- Mark type
- Stylized text
- Filed
- 22 Apr 2022
- Published for opposition
- 28 Mar 2023
- Attorney of record
- Michael P. Martin
Goods and services
- Class 009 — Scientific and electric apparatus: Downloadable computer software for use in customer relationship management (CRM); Downloadable computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries ofcustomers of others, and for use in enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments; downloadable computer software for use in workforce management applications, namely, for use in forecasting, scheduling and adherence functions to determine customer contact volume across multiple mediums in order to address the needs of customers of others; downloadable computer software for data capture and reporting to identify, trace and act upon customer interaction trends that may be downloaded from a global computer network; downloadable computer software to track move, add, or change requests made by others and provide issue resolution coordination that may be downloaded from a global computer network; downloadable computer software for automated root cause and trend analysis which compiles contact data, customer data and business process data for trend analysis within and across customer support systems of others; downloadable computer software for use in operating group call systems and tools needed to address interactions with customers of others and directs call flow by appropriate scripts that may be downloaded from a global computer network
- Class 035 — Advertising and business services: Telemarketing; Business assistance, management and information services; Business consultation; Business management advice; Business management consultation and services, namely, managing and administering non-core functions, namely, mailing and shipping, records management, information services, administration, payroll and accounting, and telemarketing services; Commercial information agency services; Commercial information and directory agency; Creating and updating advertising material; Customer service management for others; Customer services, namely, responding to customers inquiries for others in the field of customer care and customer relationship management industry via telephone or other electronic means; Dissemination of advertisements and of advertising material; Dissemination of advertising material; Market research; Market research studies; Services consisting of the registration, collection, transcription, compilation and systemization of written communications and data
Owner
- Enterprocess, LLC, Los Angeles, CA, US
- Enterprocess, LLC, Los Angeles, CA, US
Prosecution history
- 13 Nov 2025 — SOU TEAS EXTENSION RECEIVED
- 05 Sept 2025 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 05 Sept 2025 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 05 Sept 2025 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 05 Sept 2025 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 05 Sept 2025 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 05 Sept 2025 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 05 Sept 2025 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 05 Sept 2025 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 05 Sept 2025 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 05 Sept 2025 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 05 Sept 2025 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 05 Sept 2025 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 23 May 2025 — NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
- 23 May 2025 — SOU EXTENSION 4 GRANTED