GENESYS PREDICTIVE ROUTING
Live / Registered — Registered (as of 16 May 2023)
What this means for you
Registered since 16 May 2023. The owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 97350491
- Registration number
- 7054488
- Mark type
- Stylized text
- Filed
- 06 Apr 2022
- Published for opposition
- 28 Feb 2023
- Registered
- 16 May 2023
- Attorney of record
- Margaret J. Baumgartner
Goods and services
- Class 042 — Scientific and technological services: PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR ANALYZING BUSINESS METRICS, INCLUDING CUSTOMER, AGENT, AND INTERACTION DATA, THAT PREDICTS AN AGENT BEST SUITED FOR HANDLING AN INTERACTION AND ASSIGNING THE INTERACTION TO THE AGENT
Owner
- Genesys Cloud Services, Inc., Menlo Park, CA, US
- Genesys Cloud Services, Inc., Menlo Park, CA, US
- Genesys Cloud Services, Inc., Menlo Park, CA, US
Prosecution history
- 16 May 2023 — NOTICE OF REGISTRATION CONFIRMATION EMAILED
- 16 May 2023 — REGISTERED-PRINCIPAL REGISTER
- 28 Feb 2023 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
- 28 Feb 2023 — PUBLISHED FOR OPPOSITION
- 08 Feb 2023 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
- 23 Jan 2023 — APPROVED FOR PUB - PRINCIPAL REGISTER
- 20 Jan 2023 — TEAS/EMAIL CORRESPONDENCE ENTERED
- 20 Jan 2023 — CORRESPONDENCE RECEIVED IN LAW OFFICE
- 20 Jan 2023 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
- 15 Sept 2022 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
- 15 Sept 2022 — NON-FINAL ACTION E-MAILED
- 15 Sept 2022 — NON-FINAL ACTION WRITTEN
- 14 Sept 2022 — ASSIGNED TO EXAMINER
- 12 Apr 2022 — NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
- 09 Apr 2022 — NEW APPLICATION ENTERED