Serial 97319250

Live / Registered — Registered (as of 15 Jul 2025)

What this means for you

Registered since 15 Jul 2025. The owner can stop confusingly similar uses in the classes it covers.

Record

Serial number
97319250
Registration number
7862850
Mark type
Design / logo
Filed
18 Mar 2022
Published for opposition
14 May 2024
Registered
15 Jul 2025
Attorney of record
Michael T. Smith

Goods and services

  • Class 009 — Scientific and electric apparatus: Downloadable computer chatbot software for simulating conversations; Downloadable computer chatbot software for simulating conversations for use by customer service centers; Downloadable computer chatbot software for simulating conversations for use in diagnosing products and troubleshooting; Downloadable computer chatbot software for simulating conversations for use with product guides, product consulting and purchase assistance; downloadable interactive multimedia computer programs for use in customer relationship management (CRM); downloadable interactive computer software for use in customer relationship management (CRM)
  • Class 035 — Advertising and business services: Customer relationship management via chatbot; message handling services via chatbot in the nature of message transcription; providing consumer information relating to goods and services via chatbot; providing information and advice to consumers regarding the selection of products and items to be purchased via chatbot; Customer relationship management; providing commercial information to consumers in the field of household appliances; business administration of consumer loyalty programs; sales promotion through customer loyalty programs; consultancy services relating to the management of telephone call centers; telephone answering and message transcription services; telephone answering services; providing recommendations of goods to consumers for commercial purposes; providing commercial information and advice for consumers in the choice of products and services; providing consumer product advice relating to household appliances; providing consumer product information; providing consumer product recommendations; providing consumer information relating to goods and services in the field of household appliances; providing consumer information and advice to consumers regarding the selection of products and items to be purchased
  • Class 038 — Telecommunications services: Providing on-line discussion services via chatbot, namely, electronic transmission of information posted to discussion groups via a global computer network; communications services in the nature electronic transmission of messages for operating AI call centers via chatbot; delivery of messages by electronic transmission via chat lines, chatrooms and Internet forums; Interactive teletext services; providing access to online chat rooms and electronic bulletin boards; providing on-line discussion services, namely, electronic transmission of information posted to discussion groups via a global computer network; providing access to an Internet discussion web site; communication via interactive voice response (IVR) in the nature of electronic, electric and digital transmission of voice; interactive videotext services; providing an online interactive bulletin board; telephone communication services provided for hotlines and call centers in the nature of telecommunication services, namely, local and long distance transmission of voice, data, graphics by means of telephone transmissions; provision of electronic telecommunications connections for telephone hotlines and call centers; providing internet access to on line dedicated help desk
  • Class 042 — Scientific and technological services: Platform as a Service (PaaS) featuring computer software platforms for use in database management in the field of customer relationship management (CRM); software as a service (SaaS) services featuring software for use in database management in the field of customer relationship management (CRM); platform as a service (PaaS) featuring computer software platforms for operating AI customer service centers via chatbot; consulting services in the field of cloud computing services; application service provider (ASP) featuring software for use in database management in the field of customer relationship management (CRM); hosting of digital content on the internet; design, maintenance, rental of computer software for simulating conversations

Owner

Prosecution history

  • 15 Jul 2025 — NOTICE OF REGISTRATION CONFIRMATION EMAILED
  • 15 Jul 2025 — REGISTERED-PRINCIPAL REGISTER
  • 25 Jun 2025 — 1(B) BASIS DELETED; PROCEED TO REGISTRATION
  • 16 Jul 2024 — NOTICE OF ALLOWANCE CANCELLED
  • 24 Jun 2025 — CASE ASSIGNED TO INTENT TO USE PARALEGAL
  • 29 Oct 2024 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
  • 29 Oct 2024 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
  • 29 Oct 2024 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
  • 16 Sept 2024 — TEAS POST PUBLICATION AMENDMENT RECEIVED
  • 16 Jul 2024 — TEAS DELETE 1(B) BASIS RECEIVED
  • 09 Jul 2024 — NOA E-MAILED - SOU REQUIRED FROM APPLICANT
  • 13 Jun 2024 — TEAS DELETE 1(B) BASIS RECEIVED
  • 14 May 2024 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
  • 14 May 2024 — PUBLISHED FOR OPPOSITION
  • 24 Apr 2024 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED

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