MOSAICX

What this means for you

Not registered yet, but its 15 Feb 2022 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.

Record

Serial number

97268037

Mark type

Stylized text

Filed

15 Feb 2022

Published for opposition

17 Oct 2023

Attorney of record

KRIS KAPPEL

Goods and services

• Class 009 — Scientific and electric apparatus: Downloadable software for enabling customer communication, engagement, and support through digital messaging and personalized conversation, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software for customer messaging and communication management, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software featuring intelligent voice recognition services and digital messaging services, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software using machine learning for natural language processing and understanding, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software for analytics and reporting in the field of facilitating inbound and outbound communications between service purchasers/subscribers and their end users and customer support, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users
• Class 042 — Scientific and technological services: Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication to facilitate customer engagement, customer relationship management, customer service, and customer support, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable cloud-based software for customer identification, verification, account management, activations, purchases, payments, service requests, appointments, technical support, transfers, outages, global functions, and intent gathering, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable cloud-based software using machine learning and natural language processing to automate and improve two-way interactions with customers and employees, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable, cloud-based software for conversational interactions, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer experience purposes, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users

Owner

• Intrado Corporation, Omaha, NE, US
• Intrado Corporation, Omaha, NE, US

Prosecution history

• 19 Mar 2026 — NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
• 18 Mar 2026 — STATEMENT OF USE PROCESSING COMPLETE
• 13 Jun 2025 — USE AMENDMENT FILED
• 18 Mar 2026 — SOU EXTENSION 1 GRANTED
• 21 Oct 2025 — SOU EXTENSION 1 FILED
• 18 Mar 2026 — CASE ASSIGNED TO INTENT TO USE PARALEGAL
• 22 Oct 2025 — SOU TEAS EXTENSION RECEIVED
• 13 Jun 2025 — TEAS STATEMENT OF USE RECEIVED
• 22 Apr 2025 — NOA E-MAILED - SOU REQUIRED FROM APPLICANT
• 10 Mar 2025 — TTAB RELEASE CASE TO TRADEMARKS
• 10 Mar 2025 — OPPOSITION TERMINATED NO. 999999
• 10 Mar 2025 — OPPOSITION DISMISSED NO. 999999
• 27 Nov 2024 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
• 16 Apr 2024 — EXTENSION OF TIME TO OPPOSE PROCESS - TERMINATED
• 16 Apr 2024 — OPPOSITION INSTITUTED NO. 999999