MOSAIC

Dead / Abandoned — Abandoned — after inter partes decision (as of 27 Dec 2024)

What this means for you

This application is over — abandoned 27 Dec 2024. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.

Record

Serial number
97243372
Mark type
Stylized text
Filed
28 Jan 2022
Published for opposition
17 Oct 2023
Abandoned
27 Dec 2024
Attorney of record
KRIS KAPPEL

Goods and services

  • Class 009 — Scientific and electric apparatus: Downloadable software for enabling customer communication, engagement, and support through digital messaging and personalized conversation; downloadable software for customer messaging and communication management; downloadable software featuring intelligent voice recognition services and digital messaging services; downloadable software using machine learning for natural language processing and understanding; downloadable software for analytics and reporting in the field of customer communication, customer engagement, and customer support
  • Class 042 — Scientific and technological services: Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication to facilitate customer engagement, customer relationship management, customer service, and customer support; providing temporary use of non-downloadable cloud-based software for customer identification, verification, account management, activations, purchases, payments, service requests, appointments, technical support, transfers, outages, global functions, and intent gathering; providing temporary use of non-downloadable cloud-based software using machine learning and natural language processing to automate and improve two-way interactions with customers and employees; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging campaigns, reminders, notifications, and conversational interactions; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology to businesses for customer experience purposes

Owner

Prosecution history

  • 27 Dec 2024 — ABANDONMENT NOTICE E-MAILED - INTER PARTES DECISION
  • 27 Dec 2024 — ABANDONMENT - AFTER INTER PARTES DECISION
  • 27 Dec 2024 — OPPOSITION TERMINATED NO. 999999
  • 27 Dec 2024 — OPPOSITION DISMISSED NO. 999999
  • 27 Nov 2024 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
  • 16 Apr 2024 — EXTENSION OF TIME TO OPPOSE PROCESS - TERMINATED
  • 16 Apr 2024 — OPPOSITION INSTITUTED NO. 999999
  • 15 Nov 2023 — EXTENSION OF TIME TO OPPOSE RECEIVED
  • 07 Nov 2023 — ASSIGNED TO EXAMINER
  • 17 Oct 2023 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
  • 17 Oct 2023 — PUBLISHED FOR OPPOSITION
  • 27 Sept 2023 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
  • 08 Sept 2023 — APPROVED FOR PUB - PRINCIPAL REGISTER
  • 25 Aug 2023 — TEAS/EMAIL CORRESPONDENCE ENTERED
  • 25 Aug 2023 — CORRESPONDENCE RECEIVED IN LAW OFFICE

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