CUSTOMER INTELLIGENCE & INSIGHTS

What this means for you

Not registered yet, but its 08 Dec 2021 filing date beats anything filed after it. If it registers, the owner can stop confusingly similar uses in the classes it covers.

Record

Serial number

97163024

Mark type

Stylized text

Filed

08 Dec 2021

Attorney of record

CHARLES T. J. WEIGELL

Goods and services

• Class 009 — Scientific and electric apparatus: Downloadable computer software for data analysis; Downloadable computer software platforms for data analysis; computer hardware and recorded computer software being recorded cloud computing software for data analysis; Downloadable artificial intelligence and machine learning software for data analysis; Downloadable software for cognitive computing and data-driven analytics; Downloadable machine learning software used in computer predictive analytics program for data analysis; Downloadable computer software for the analysis of business data; downloadable computer software for remote monitoring of computer networks and data analysis; downloadable customer analytics software for providing actionable AI-ML and data-driven insights in the nature of data analytics and delivering these analytics for hyper personalized customer experiences at the right time over customers' preferred channels; Downloadable computer software for use in customer relationship management (CRM); downloadable computer software using artificial intelligence for data analysis; Recorded computer software for analysing customers behaviour to help businesses provide personalised customer experiences to end users in the business, retail, marketing, banking, insurance and communication fields
• Class 035 — Advertising and business services: Computerized database management; Computerized database management in the nature of compilation and systematization of data into computer databases; Commercial business data analysis; computer file management; updating and maintenance of data in computer databases; data processing services; automated data processing services; providing a secured access database via the internet through which documents and images can be viewed, copied, and printed for purposes of conducting corporate transactions; electronic data processing services; advisory services for business management; customer service management for others; customer relationship management; assistance, advisory services and consultancy with respect to business planning, business data analysis, business management, business organization, marketing and customer business data analysis; electronic data processing consultancy; online media monitoring services using computer software to automatically monitor internet websites and online publications for customer-specified topics and to capture relevant content on those topics, and providing documentation and analysis of that online content to others for business purposes
• Class 042 — Scientific and technological services: Design and development of computer hardware and software; development of computer platforms; computer services, namely, computer programming, computer software development, and computer systems analysis; software as a service (SAAS) featuring software using machine learning for data analytics; computer services in the nature of computer software development for securing computer data; technical data analysis services in the nature of water meter reading and data analysis; design of computer hardware and software for commercial analysis and reporting; providing temporary use of non-downloadable computer software for business data analysis; cloud-hosted data protection services in the nature of cloud-hosted computer security threat analysis for protecting data; research, design and development of computer software relating to software application solutions; providing on-line non-downloadable software for use in customer relationship management; providing non-downloadable customer analytics software for providing actionable AI-ML and data-driven insights in the nature of data analytics and delivering these analytics to customers for hyper personalized customer experiences at the right time over customers' preferred channels; providing customized computer searching services, namely, searching and retrieving information at the customer's specific request via telephone, internets and global computer networks; providing temporary use of on-line non-downloadable cloud computing software for analyzing customers behavior to help businesses provide personalized customer experience to end users in the business, retail, marketing, banking, insurance and communication fields

Owner

• TATA CONSULTANCY SERVICES LIMITED, Mumbai, IN

Prosecution history

• 15 Jul 2025 — EX PARTE APPEAL-INSTITUTED
• 15 Jul 2025 — JURISDICTION RESTORED TO EXAMINING ATTORNEY
• 15 Jul 2025 — EXPARTE APPEAL RECEIVED AT TTAB
• 04 Apr 2025 — TEAS/EMAIL CORRESPONDENCE ENTERED
• 04 Apr 2025 — CORRESPONDENCE RECEIVED IN LAW OFFICE
• 04 Apr 2025 — TEAS REQUEST FOR RECONSIDERATION RECEIVED
• 31 Mar 2025 — APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED
• 31 Mar 2025 — APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED
• 15 Jan 2025 — NOTIFICATION OF FINAL REFUSAL EMAILED
• 15 Jan 2025 — FINAL REFUSAL E-MAILED
• 15 Jan 2025 — FINAL REFUSAL WRITTEN
• 06 Jan 2025 — SUSPENSION CHECKED - TO ATTORNEY FOR ACTION
• 23 Aug 2024 — TEAS/EMAIL CORRESPONDENCE ENTERED
• 23 Aug 2024 — CORRESPONDENCE RECEIVED IN LAW OFFICE
• 23 Aug 2024 — TEAS RESPONSE TO SUSPENSION INQUIRY RECEIVED