DIRECTLY DARWIN

Dead / Abandoned — Abandoned — no statement of use filed (as of 26 Jun 2023)

What this means for you

This application is over — abandoned 26 Jun 2023. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.

Record

Serial number
97120580
Mark type
Stylized text
Filed
11 Nov 2021
Published for opposition
27 Sept 2022
Abandoned
26 Jun 2023
Attorney of record
Anne H. Peck

Goods and services

  • Class 009 — Scientific and electric apparatus: Downloadable computer software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; downloadable computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses and product troubleshooting and routing support requests to live responders; downloadable computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers; downloadable computer software for use in messaging in the fields of customer relationship management, customer service, and customer support
  • Class 042 — Scientific and technological services: Platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses, and product troubleshooting; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers; consulting in the field of implementation of customer service technologies

Owner

Prior registrations

Prosecution history

  • 26 Jun 2023 — ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILED
  • 26 Jun 2023 — ABANDONMENT - NO USE STATEMENT FILED
  • 22 Nov 2022 — NOA E-MAILED - SOU REQUIRED FROM APPLICANT
  • 27 Sept 2022 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
  • 27 Sept 2022 — PUBLISHED FOR OPPOSITION
  • 07 Sept 2022 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
  • 23 Aug 2022 — APPROVED FOR PUB - PRINCIPAL REGISTER
  • 23 Aug 2022 — ASSIGNED TO EXAMINER
  • 18 Nov 2021 — NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
  • 15 Nov 2021 — NEW APPLICATION ENTERED

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