NEVER MISS AN EXPERIENCE

Dead / Abandoned — Abandoned — no statement of use filed (as of 02 Oct 2023)

What this means for you

This application is over — abandoned 02 Oct 2023. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.

Record

Serial number
90654730
Mark type
Stylized text
Filed
19 Apr 2021
Published for opposition
05 Jul 2022
Abandoned
02 Oct 2023
Attorney of record
Amir Tabarrok

Goods and services

  • Class 009 — Scientific and electric apparatus: Downloadable software for surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer satisfaction, operational efficiency, employee productivity, business operations, and business productivity; downloadable software for tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites; downloadable software for analyzing, responding to, and making process improvements based on social media data; downloadable computer software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions or decisions; downloadable computer software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict customer and employee behavior; downloadable software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, or employee experience or journey; downloadable computer software for use in gathering and analyzing feedback from diverse customer or employee interaction channels; downloadable computer software for enabling solicitation of feedback from diverse channels; downloadable computer software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback; downloadable computer software for customer and employee relationship management for use in the field of customer experience management and enterprise feedback management; downloadable computer software for application and database integration and management; downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content; downloadable computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; downloadable computer software for the provision of electronic digitizing and storage of document images, data and text; downloadable computer software for use in creation and storage of documents, reports and forms; downloadable computer software for use as an application programming interface (API); downloadable computer software platforms for customer and employee relationship management for business purposes; downloadable software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions or decisions along a customer or employee life-cycle or journey
  • Class 035 — Advertising and business services: Customer and employee survey and feedback services, namely, providing consumer survey services and conducting employee surveys for others for purposes of providing feedback on improving employee performance and morale and customer experience; business strategy and marketing consultancy focusing on helping clients analyze, respond to, and make process improvements based on social media data; business consulting services in the field of text analytics; business management consulting with relation to strategy, marketing, sales, operations, product design particularly specializing in the use of analytic and statistical models for the understanding and predicting of customers, employees, businesses, and market trends and actions; business monitoring and consulting services, namely, surveying, tracking, gathering, monitoring, and analyzing customer, employee, business and product data to provide strategy, and insight, in connection with sales, operations, customer service, product design and innovation; business monitoring and consulting services, particularly specializing in the use of analytic and statistical models for the understanding and predicting of customer, employee, business, and market trends and actions
  • Class 041 — Education and entertainment services: Non-downloadable electronic publications in the nature of electronic books and articles in the field of customer and employee relationship management; arranging and conducting educational conferences, seminars, and exhibitions in the field of customer and employee relationship management; educational services, namely, conducting conferences, seminars, exhibitions, and online courses in the field of customer and employee relationship management; providing education in the field of customer and employee relationship management rendered live and through video conference; providing education courses in the field of customer and employee relationship management rendered live; providing a website featuring non-downloadable videos and educational video presentations in the field of customer and employee relationship management; providing online newsletters in the field of customer and employee relationship management
  • Class 042 — Scientific and technological services: Software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer, employee, business and product satisfaction, operational efficiency, employee productivity, business operations, and business productivity; software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites; software as a service (SAAS) featuring software for analyzing, responding to, and making process improvements based on social media data; software as a service (SAAS) featuring software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions or decisions; software as a service (SAAS) featuring software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict and analyze customer and employee behavior; software as a service (SAAS) featuring software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, or employee experience or journey; software as a service (SAAS) featuring software for use in gathering and analyzing feedback from diverse customer or employee interaction channels; software as a service (SAAS) featuring software for enabling solicitation of feedback from diverse channels; software as a service (SAAS) featuring software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback; software as a service (SAAS) featuring software for customer and employee relationship management for use in the field of customer experience management and enterprise feedback management; providing temporary use of non-downloadable computer software for application and database integration and management; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content; providing temporary use of non-downloadable computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software for the provision of electronic digitizing and storage of document images, data and text; providing temporary use of non-downloadable computer software for use in creation and storage of documents, reports and forms; providing temporary use of non-downloadable computer software for use as an application programming interface (API); providing temporary use of non-downloadable computer software platforms for customer and employee relationship management for business purposes; software as a service (SAAS) featuring software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions or decisions along customer or employee lifecycle or journey

Owner

Prosecution history

  • 02 Oct 2023 — ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILED
  • 02 Oct 2023 — ABANDONMENT - NO USE STATEMENT FILED
  • 01 Mar 2023 — NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
  • 27 Feb 2023 — SOU EXTENSION 1 GRANTED
  • 27 Feb 2023 — SOU EXTENSION 1 FILED
  • 27 Feb 2023 — SOU TEAS EXTENSION RECEIVED
  • 30 Aug 2022 — NOA E-MAILED - SOU REQUIRED FROM APPLICANT
  • 05 Jul 2022 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
  • 05 Jul 2022 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
  • 05 Jul 2022 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
  • 05 Jul 2022 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
  • 05 Jul 2022 — PUBLISHED FOR OPPOSITION
  • 15 Jun 2022 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
  • 28 May 2022 — ASSIGNED TO LIE
  • 27 May 2022 — APPROVED FOR PUB - PRINCIPAL REGISTER

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