PATTR

Live / Registered — Registered (as of 11 Apr 2023)

What this means for you

Registered since 11 Apr 2023. The owner can stop confusingly similar uses in the classes it covers.

Record

Serial number
90321034
Registration number
7021477
Mark type
Stylized text
Filed
16 Nov 2020
Published for opposition
24 Jan 2023
Registered
11 Apr 2023
Attorney of record
Michael R. Rizzo

Goods and services

  • Class 009 — Scientific and electric apparatus: Downloadable customer service, customer relationship management, and customer experience software featuring conversational artificial intelligence for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; downloadable customer service, customer relationship management, and customer experience application software for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; downloadable customer service, customer relationship management, and customer experience communications software for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; conversational artificial intelligence downloadable customer service, customer relationship management, and customer experience software for responding to and managing business sales enquiries, complaints and questions; telepresence robots featuring artificial intelligence; computer hardware; data feeders in the nature of downloadable customer service, customer relationship management, and customer experience computer software featuring artificial intelligence that provides updates on consumer inquiries, customer engagement, communications, and marketing across multiple channels and platforms; all of the foregoing for use by businesses and organizations in all industries including education, government, financial services, travel, transport, and retail, and none of above for creating online communities for registered users
  • Class 035 — Advertising and business services: Business administration services; business advisory services; business consultancy services; strategic business consultancy services; business assistance services; business management services; commercial business management services; business intelligence services; Customer relationship management, namely, management of sales enquiries, complaints and questions for businesses; customer service management for others, namely, customer liaison services; corporate communication services, namely, public relations; provision of business information; database management
  • Class 042 — Scientific and technological services: Software as a service (SAAS) services featuring artificial intelligence software in the field of customer service, customer relationship management, and customer experience for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; platform as a service (PAAS) featuring computer software platforms in the field of customer service, customer relationship management, and customer experience for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; online provision of temporary web-based software featuring conversational artificial intelligence software in the field of customer service, customer relationship management, and customer experience for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; online provision of temporary web-based software in the field of customer service, customer relationship management, and customer experience featuring artificial intelligence for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; software design and development in the field of customer service, customer relationship management, and customer experience; software support services, namely, technical support services in the nature of troubleshooting of computer software problems in the field of customer service, customer relationship management, and customer experience; software engineering in the field of customer service, customer relationship management, and customer experience; design of communication systems for transmission and reception of voice, data, and communications in the field of customer service, customer relationship management, and customer experience; provision of information relating to computer programming and software developed for use in the customer service, customer relationship management, and customer experience; application service provider (ASP) featuring software in the field of customer service, customer relationship management, and customer experience for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; infrastructure as a service (IAAS) services, namely, hosting software in the field of customer service, customer relationship management, and customer experience for use by others to manage and respond to customer inquiries, customer engagement and communications across multiple channels and platforms, and to automate and personalize marketing campaigns; data security services, namely, data encryption services for providing security and anonymity for electronically transmitted communications in the field of customer service, customer relationship management, and customer experience; providing non-downloadable software applications through computer databases, the internet or other electronic networks in the field of customer service, customer relationship management, and customer experience featuring software for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; all of the foregoing for use by businesses and organizations in all industries including education, government, financial services, travel, transport, and retail, and none of above for creating online communities for registered users

Owner

Prosecution history

  • 02 Feb 2024 — TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
  • 02 Feb 2024 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
  • 02 Feb 2024 — TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS
  • 02 Feb 2024 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
  • 02 Feb 2024 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
  • 11 Apr 2023 — NOTICE OF REGISTRATION CONFIRMATION EMAILED
  • 11 Apr 2023 — REGISTERED-PRINCIPAL REGISTER
  • 24 Jan 2023 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
  • 24 Jan 2023 — PUBLISHED FOR OPPOSITION
  • 04 Jan 2023 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
  • 19 Dec 2022 — APPROVED FOR PUB - PRINCIPAL REGISTER
  • 05 Dec 2022 — TEAS/EMAIL CORRESPONDENCE ENTERED
  • 05 Dec 2022 — CORRESPONDENCE RECEIVED IN LAW OFFICE
  • 05 Dec 2022 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
  • 06 Jun 2022 — NOTIFICATION OF NON-FINAL ACTION E-MAILED

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