PERSONALIZED INTELLIGENCE
Live / Registered — Registered (as of 01 Sept 2020)
What this means for you
Registered since 01 Sept 2020. The owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 88706224
- Registration number
- 6143965
- Mark type
- Stylized text
- Filed
- 25 Nov 2019
- Registered
- 01 Sept 2020
- Attorney of record
- Nicholas D. Wells
Goods and services
- Class 042 — Scientific and technological services: Software as a service (SAAS) services featuring software for use by business enterprises for the purpose of providing individualized improvement suggestions to increase the business's customer and employee experience performance; software as a service (SAAS) services featuring software for use by business enterprises for the purpose of providing real-time benchmarking of the business's customer experience performance compared to peer groups, lines of business, and world-class performers; software as a service (SAAS) services featuring software for use by business enterprises for the purpose of benchmarking an individual's customer experience performance and conducting artificial intelligence based on the individual's performance by automatically identifying coaching opportunities, providing relevant best practices for targeted improvement, suggesting specific questions to add to individual surveys focusing on areas of improvement, and awarding points that can be redeemed for personalized debit cards or gifts; software as a service (SAAS) services featuring software for use by business enterprises for the purpose of measuring the business's improved customer experience, and displaying relevant benchmarking data; and software as a service (SAAS) services featuring software for use in the fields of business and market research for the purpose of analyzing surveys and data, providing analytics, and providing customer experience insights
Owner
- Service Quality Measurement Group Inc., Vernon, BC, CA
- Service Quality Measurement Group Inc., Vernon, BC, CA
Prosecution history
- 01 Sept 2025 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
- 18 Jun 2021 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
- 18 Jun 2021 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 18 Jun 2021 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 18 Jun 2021 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 18 Jun 2021 — TEAS CHANGE OF OWNER ADDRESS RECEIVED
- 01 Sept 2020 — REGISTERED-SUPPLEMENTAL REGISTER
- 28 Jul 2020 — LAW OFFICE PUBLICATION REVIEW COMPLETED
- 20 Jul 2020 — ASSIGNED TO LIE
- 09 Jul 2020 — NOTICE OF ACCEPTANCE OF AMENDMENT TO ALLEGE USE E-MAILED
- 08 Jul 2020 — APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
- 08 Jul 2020 — USE AMENDMENT ACCEPTED
- 13 Jun 2020 — TEAS/EMAIL CORRESPONDENCE ENTERED
- 12 Jun 2020 — CORRESPONDENCE RECEIVED IN LAW OFFICE
- 12 Jun 2020 — TEAS RESPONSE TO OFFICE ACTION RECEIVED