DIRECTLY
Live / Registered — Registered (as of 15 Jun 2021)
What this means for you
Registered since 15 Jun 2021. The owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 88660617
- Registration number
- 6383345
- Mark type
- Stylized text
- Filed
- 18 Oct 2019
- Published for opposition
- 30 Mar 2021
- Registered
- 15 Jun 2021
- Attorney of record
- Judd D. Lauter
Goods and services
- Class 009 — Scientific and electric apparatus: Downloadable computer software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; downloadable computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses and product troubleshooting and routing support requests to live responders; downloadable computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers; downloadable computer software for use in messaging in the fields of customer relationship management, customer service, and customer support
- Class 042 — Scientific and technological services: Platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses, and product troubleshooting; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers
Owner
- Directly, Inc., San Francisco, CA, US
- Directly, Inc., San Francisco, CA, US
- Directly, Inc., San Francisco, CA, US
Prior registrations
Prosecution history
- 05 May 2025 — TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
- 05 May 2025 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 05 May 2025 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 05 May 2025 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 15 Jun 2021 — REGISTERED-PRINCIPAL REGISTER
- 30 Mar 2021 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
- 30 Mar 2021 — PUBLISHED FOR OPPOSITION
- 19 Mar 2021 — ASSIGNED TO EXAMINER
- 10 Mar 2021 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
- 25 Feb 2021 — APPROVED FOR PUB - PRINCIPAL REGISTER
- 10 Feb 2021 — TEAS/EMAIL CORRESPONDENCE ENTERED
- 09 Feb 2021 — CORRESPONDENCE RECEIVED IN LAW OFFICE
- 09 Feb 2021 — TEAS REQUEST FOR RECONSIDERATION RECEIVED
- 10 Aug 2020 — NOTIFICATION OF FINAL REFUSAL EMAILED
- 10 Aug 2020 — FINAL REFUSAL E-MAILED