ALTOCLOUD

What this means for you

Registered since 08 Sept 2020. The owner can stop confusingly similar uses in the classes it covers.

Record

Serial number

88603375

Registration number

6145381

Mark type

Stylized text

Filed

04 Sept 2019

Published for opposition

23 Jun 2020

Registered

08 Sept 2020

Attorney of record

Margaret J. Baumgartner

Goods and services

• Class 042 — Scientific and technological services: ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR CONTACT CENTER MANAGEMENT; ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR AUGMENTING LIVE AGENT INTERACTIONS WITH CUSTOMERS, SPECIFICALLY FOR USE IN THE COLLECTION AND ANALYSIS OF DATA UTILIZING NATURAL LANGUAGE PROCESSING, COMPUTATIONAL LINGUISTICS, INFORMATION RETRIEVAL, PREDICTIVE ANALYTICS, AND MACHINE LEARNING IN CONNECTION WITH INTERACTIVE VOICE RESPONSE, AUTOMATED CALL DISTRIBUTION AND CUSTOMER AGENT INTERACTION

Owner

• GENESYS CLOUD SERVICES, INC., MENLO PARK, CA, US
• Genesys Telecommunications Laboratories, Inc., Daly City, CA, US
• Genesys Telecommunications Laboratories, Inc., Daly City, CA, US
• Genesys Telecommunications Laboratories, Inc., Daly City, CA, US

Prosecution history

• 08 Sept 2025 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
• 12 Feb 2025 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
• 21 Dec 2022 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
• 18 Nov 2020 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
• 18 Nov 2020 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
• 18 Nov 2020 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
• 08 Sept 2020 — REGISTERED-PRINCIPAL REGISTER
• 23 Jun 2020 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
• 23 Jun 2020 — PUBLISHED FOR OPPOSITION
• 03 Jun 2020 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
• 20 May 2020 — APPROVED FOR PUB - PRINCIPAL REGISTER
• 20 May 2020 — TEAS/EMAIL CORRESPONDENCE ENTERED
• 20 May 2020 — CORRESPONDENCE RECEIVED IN LAW OFFICE
• 19 May 2020 — ASSIGNED TO LIE
• 12 May 2020 — TEAS RESPONSE TO OFFICE ACTION RECEIVED