INTERACTION PLATFORM

What this means for you

This application is over — abandoned 04 Jun 2020. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.

Record

Serial number

88248856

Mark type

Stylized text

Filed

03 Jan 2019

Abandoned

04 Jun 2020

Attorney of record

Aaron D. Hendelman

Goods and services

• Class 035 — Advertising and business services: Collection of market research information, namely, monitoring of third party websites to capture content regarding customer reviews and feedback for others; Compilation and systemization of data into computer databases; Business assistance services, namely, design of customer feedback request for others; Collection of market research information, namely, administration and tracking of customer reviews and feedback for others
• Class 041 — Education and entertainment services: Providing on-line non-downloadable articles in the field of customer reviews and feedback; Providing seminars in the field of customer reviews and feedback; Providing recognition services by way of awards, namely, providing recognition and incentives by the way of awards to demonstrate excellence in the field of managing customer reviews and feedback and managing internal and external business communications
• Class 042 — Scientific and technological services: Software as a service (SaaS) services featuring software for two-way messaging, receiving customer feedback, customer requests and reviews, assigning received messages to employees for response, keeping a record of conversations, creating custom survey questions, sending automated responses, analyzing customer reviews, identifying high and low employee performers, incentivizing employees to collect feedback, comparing clients to competitors online, viewing historical customer review data, collecting payments, and messaging internal team members; Software as a service (SaaS) services featuring software for communicating online and offline with potential customers through online reviews, monitoring company website(s), monitoring online listing sites, hosting live chats, aggregating, searching, converting and displaying customized social media content, and messaging, namely, text, instant, electronic, digital, instant, voice and video; Software as a service (SaaS) services featuring software for delivering messages to customers online and offline such as appointment scheduling, appointment reminders, appointment confirmations, feedback requests, review requests, general marketing and sales messaging, and other types of operational messaging; Software as a service (SaaS) services featuring software for data analytics of customer reviews and feedback; Software as a service (SAAS) services, namely, hosting software for use by others for use in database management, and for compiling customer reviews and feedback in said database; Software as a service (SaaS) services featuring software for retrieving, tracking, analyzing, testing, and measuring customer reviews and feedback; Software as a service (SAAS) services, namely, hosting software for use by others for use in planning, personalizing, optimizing, monitoring, analyzing and measuring customer reviews and feedback; Providing technical data analytics services, namely, data collection, conversion, aggregation and workflow automation using proprietary software to evaluate, analyze and collect customer reviews, feedback and service data; Providing temporary use of non-downloadable computer software accessed via the internet in the fields of customer reviews and feedback; Software as a service (SaaS) services featuring software for internal business communication, namely, postings, memoranda, instant messaging, file sharing, calendar synchronization, internal administration of customer reviews, and automated integrations with external service providers; Software as a service (SaaS) services featuring software for messages to customers online and offline such as appointment reminders, appointment confirmations, feedback requests, review requests, general marketing and sales messaging, and other types of operational messaging; Software as a service (SaaS) services featuring software for electronic communication with vendors, consultants, industry peers, and organized groups

Owner

• Podium Corporation, Inc., Lehi, UT, US

Prosecution history

• 15 Jun 2020 — ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND
• 15 Jun 2020 — ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
• 03 Dec 2019 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
• 03 Dec 2019 — NON-FINAL ACTION E-MAILED
• 03 Dec 2019 — NON-FINAL ACTION WRITTEN
• 08 Nov 2019 — AMENDMENT TO USE PROCESSING COMPLETE
• 08 Nov 2019 — USE AMENDMENT FILED
• 07 Nov 2019 — TEAS AMENDMENT OF USE RECEIVED
• 30 Oct 2019 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
• 30 Oct 2019 — NON-FINAL ACTION E-MAILED
• 30 Oct 2019 — NON-FINAL ACTION WRITTEN
• 07 Oct 2019 — TEAS/EMAIL CORRESPONDENCE ENTERED
• 07 Oct 2019 — CORRESPONDENCE RECEIVED IN LAW OFFICE
• 01 Oct 2019 — ASSIGNED TO LIE
• 24 Sept 2019 — TEAS RESPONSE TO OFFICE ACTION RECEIVED