SMARTTOPICS
Live / Registered — Registered (as of 05 Apr 2022)
What this means for you
Registered since 05 Apr 2022. The owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 88072765
- Registration number
- 6694511
- Mark type
- Stylized text
- Filed
- 09 Aug 2018
- Published for opposition
- 05 Feb 2019
- Registered
- 05 Apr 2022
- Attorney of record
- Steven J. Laureanti
Goods and services
- Class 009 — Scientific and electric apparatus: Computer software for use in customer relationship management (CRM); Computer software for creating searchable databases of global customer satisfaction information and data; Computer software for managing and scoring customer relations and satisfaction information; Computer software to monitor, organize and manage information categorized into customer relationship management topics; Computer software for the collection, editing, organizing, modifying, transmission, storage and sharing of data and information
- Class 035 — Advertising and business services: Customer relationship management; Customer service management for others; Business quality management services for establishing customer relationship management systems and determining business means for implementing those systems to improve customer satisfaction; Online media monitoring services using computer software to automatically monitor topics of internet websites for customer comments and to capture relevant content on those topics, and providing analysis of that online content for business purposes; Business assistance services, namely, assisting businesses with improving customer outcomes and satisfaction through the use of telecommunication devices and computer networks with automated interaction and data feedback, monitoring and customization
- Class 042 — Scientific and technological services: Cloud computing featuring software for use in customer relations management; Implementation of software for tracking and managing topics related to customer management; Computer services, namely, acting as an application service provider in the field of knowledge management to host computer application software for the purpose of customer relationship management
Owner
- Nextiva, Inc., Scottsdale, AZ, US
- Nextiva, Inc., Scottsdale, AZ, US
- Nextiva, Inc., Scottsdale, AZ, US
Prosecution history
- 05 Apr 2022 — REGISTERED-PRINCIPAL REGISTER
- 26 Feb 2022 — NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
- 25 Feb 2022 — ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
- 17 Apr 2021 — STATEMENT OF USE PROCESSING COMPLETE
- 02 Apr 2021 — USE AMENDMENT FILED
- 17 Apr 2021 — CASE ASSIGNED TO INTENT TO USE PARALEGAL
- 02 Apr 2021 — TEAS STATEMENT OF USE RECEIVED
- 02 Oct 2020 — NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
- 30 Sept 2020 — SOU EXTENSION 3 GRANTED
- 30 Sept 2020 — SOU EXTENSION 3 FILED
- 30 Sept 2020 — SOU TEAS EXTENSION RECEIVED
- 01 Apr 2020 — NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
- 30 Mar 2020 — SOU EXTENSION 2 GRANTED
- 30 Mar 2020 — SOU EXTENSION 2 FILED
- 30 Mar 2020 — SOU TEAS EXTENSION RECEIVED