SMG360
Live / Registered — Registered — Sections 8 & 15 accepted and acknowledged (as of 15 Nov 2025)
What this means for you
Registered since 30 Jul 2019. The owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 87980882
- Registration number
- 5823020
- Mark type
- Design + words
- Filed
- 03 Apr 2018
- Published for opposition
- 28 Aug 2018
- Registered
- 30 Jul 2019
- Attorney of record
- Brian R. McGinley
Goods and services
- Class 009 — Scientific and electric apparatus: Software for conducting and analyzing consumer satisfaction and employee satisfaction surveys; software for conducting and analyzing customer and employee experience surveys; computer application software for smart phones, tablets and kiosks, namely, software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location; computer software for use in database management in consumer satisfaction and employee satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; Computer software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries
- Class 035 — Advertising and business services: Business research services and conducting surveys of others in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction measurement and employee engagement; providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; Providing a website for commercial purposes which provides competitive analysis for employee experience and employee satisfaction, consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries; data analysis and data reporting in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction
Owner
- SERVICE MANAGEMENT GROUP, LLC, KANSAS CITY, MO, US
- SERVICE MANAGEMENT GROUP, LLC, KANSAS CITY, MO, US
- SERVICE MANAGEMENT GROUP, LLC, KANSAS CITY, MO, US
Prior registrations
Prosecution history
- 15 Nov 2025 — NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
- 15 Nov 2025 — REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
- 14 Nov 2025 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
- 29 Jul 2025 — TEAS SECTION 8 & 15 RECEIVED
- 02 Jun 2025 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 02 Jun 2025 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 02 Jun 2025 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 02 Jun 2025 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
- 02 Jun 2025 — TEAS CHANGE OF OWNER ADDRESS RECEIVED
- 30 Jul 2024 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
- 30 Jul 2019 — REGISTERED-PRINCIPAL REGISTER
- 05 Jul 2019 — ASSIGNED TO EXAMINER
- 22 Jun 2019 — NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
- 21 Jun 2019 — ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
- 14 May 2019 — NOTICE OF DESIGN SEARCH CODE E-MAILED