GENESYS UNIVERSAL SCRIPTING

What this means for you

Registered since 06 Nov 2018. The owner can stop confusingly similar uses in the classes it covers.

Record

Serial number

87913577

Registration number

5601392

Mark type

Stylized text

Filed

09 May 2018

Published for opposition

21 Aug 2018

Registered

06 Nov 2018

Attorney of record

Margaret J. Baumgartner

Goods and services

• Class 009 — Scientific and electric apparatus: a web-based interface being computer software which provides automated scripting and knowledge assistance to users, in a contact center or enterprise setting, specifically presenting a script or classification through the interface to the users and providing the users with visual representations and insight into details of an omni-channel customer service interaction in that setting

Owner

• GENESYS CLOUD SERVICES, INC., MENLO PARK, CA, US
• Genesys Telecommunications Laboratories, Inc., Daly City, CA, US
• Genesys Telecommunications Laboratories, Inc., Daly City, CA, US
• Genesys Telecommunications Laboratories, Inc., Daly City, CA, US

Prosecution history

• 12 Feb 2025 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
• 26 Jul 2024 — NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
• 26 Jul 2024 — REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
• 26 Jul 2024 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
• 11 Jan 2024 — TEAS SECTION 8 & 15 RECEIVED
• 06 Nov 2023 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
• 21 Dec 2022 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
• 18 Nov 2020 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
• 18 Nov 2020 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
• 18 Nov 2020 — TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
• 18 Nov 2020 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
• 18 Nov 2020 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
• 18 Nov 2020 — TEAS CHANGE OF OWNER ADDRESS RECEIVED
• 27 Feb 2019 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
• 04 Feb 2019 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED