MIND

Dead / Abandoned — Abandoned — no statement of use filed (as of 30 Dec 2019)

What this means for you

This application is over — abandoned 30 Dec 2019. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.

Record

Serial number
87796541
Mark type
Stylized text
Filed
13 Feb 2018
Published for opposition
02 Oct 2018
Abandoned
30 Dec 2019
Attorney of record
John B. Kelly

Goods and services

  • Class 009 — Scientific and electric apparatus: Computer application software for mobile phones, desktop computers, and tablets, namely, software for customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support; Application software for customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support; Downloadable software applications for customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support; Computer software platforms for customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support; Artificial intelligence software for customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support; Computer software platforms to provide enhanced services to enable customers to manage support tickets and maintain a knowledge base in the nature of maintaining a database of product-related knowledge to facilitate customer support using artificial intelligence; Downloadable computer software platforms to provide enhanced services to customers to manage support tickets and maintain a knowledge base in the nature of maintaining a database of product-related knowledge to facilitate customer support using artificial intelligence; Computer software platforms for artificial intelligence, namely, for customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support; Computer software platforms for providing artificial intelligence in the nature of customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support in the fields of finance, banking, ecommerce and insurance

Owner

Prosecution history

  • 30 Dec 2019 — ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILED
  • 30 Dec 2019 — ABANDONMENT - NO USE STATEMENT FILED
  • 30 May 2019 — NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
  • 28 May 2019 — SOU EXTENSION 1 GRANTED
  • 28 May 2019 — SOU EXTENSION 1 FILED
  • 28 May 2019 — SOU TEAS EXTENSION RECEIVED
  • 27 Nov 2018 — NOA E-MAILED - SOU REQUIRED FROM APPLICANT
  • 02 Oct 2018 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
  • 02 Oct 2018 — PUBLISHED FOR OPPOSITION
  • 12 Sept 2018 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
  • 27 Aug 2018 — ASSIGNED TO LIE
  • 16 Aug 2018 — APPROVED FOR PUB - PRINCIPAL REGISTER
  • 16 Aug 2018 — EXAMINER'S AMENDMENT ENTERED
  • 16 Aug 2018 — NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
  • 16 Aug 2018 — EXAMINERS AMENDMENT E-MAILED

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