BLENDED AI BY GENESYS
Live / Registered — Registered (as of 10 Mar 2020)
What this means for you
Registered since 10 Mar 2020. The owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 87635811
- Registration number
- 6008372
- Mark type
- Stylized text
- Filed
- 05 Oct 2017
- Published for opposition
- 06 Nov 2018
- Registered
- 10 Mar 2020
- Attorney of record
- Margaret J. Baumgartner
Goods and services
- Class 035 — Advertising and business services: BUSINESS MANAGEMENT CONSULTANCY; DATA PROCESSING SERVICES; COMMERCIAL CONSULTANCY AND ANALYSIS RELATING TO CONTACT CENTER MANAGEMENT; ALL OF THE ABOVE RENDERED IN THE FIELD OF COGNITIVE COMPUTING TECHNOLOGIES THAT PROVIDE MULTI-MODAL NATURAL LANGUAGE PROCESSING, PREDICTIVE ANALYTICS AND MACHINE LEARNING FOR CONTEXTUAL ANALYSIS IN CONNECTION WITH CUSTOMER AGENT INTERACTIONS
- Class 042 — Scientific and technological services: CONSULTANCY SERVICES IN THE FIELD OF DESIGN AND DEVELOPMENT OF COMPUTER HARDWARE SYSTEMS; CONSULTANCY SERVICES IN THE FIELD OF MAINTENANCE OF COMPUTER SOFTWARE FOR COMPUTER SYSTEMS; PROVIDING THE USE OF ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING THE USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR AUGMENTING LIVE AGENT INTERACTIONS WITH CUSTOMERS, SPECIFICALLY FOR USE IN THE COLLECTION AND ANALYSIS OF DATA UTILIZING NATURAL LANGUAGE PROCESSING, COMPUTATIONAL LINGUISTICS, INFORMATION RETRIEVAL, PREDICTIVE ANALYTICS, AND MACHINE LEARNING IN CONNECTION WITH INTERACTIVE VOICE RESPONSE, AUTOMATED CALL DISTRIBUTION AND CUSTOMER AGENT INTERACTION
Owner
- GENESYS CLOUD SERVICES, INC., MENLO PARK, CA, US
- GENESYS TELECOMMUNICATIONS LABORATORIES,INC., Daly City, CA, US
- GENESYS TELECOMMUNICATIONS LABORATORIES, INC., Daly City, CA, US
- GENESYS TELECOMMUNICATIONS LABORATORIES, INC., Daly City, CA, US
Prosecution history
- 10 Mar 2025 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
- 12 Feb 2025 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 21 Dec 2022 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
- 18 Nov 2020 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 18 Nov 2020 — TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
- 18 Nov 2020 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 18 Nov 2020 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 10 Mar 2020 — REGISTERED-PRINCIPAL REGISTER
- 04 Feb 2020 — NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
- 01 Feb 2020 — ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
- 29 Jan 2020 — TEAS/EMAIL CORRESPONDENCE ENTERED
- 28 Jan 2020 — CORRESPONDENCE RECEIVED IN LAW OFFICE
- 28 Jan 2020 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
- 08 Oct 2019 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 08 Oct 2019 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED