PURECONNECT
Live / Registered — Registered — Sections 8 & 15 accepted and acknowledged (as of 09 Oct 2025)
What this means for you
Registered since 14 May 2019. The owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 87267333
- Registration number
- 5751744
- Mark type
- Stylized text
- Filed
- 13 Dec 2016
- Published for opposition
- 23 May 2017
- Registered
- 14 May 2019
- Attorney of record
- Margaret J. Baumgartner
Goods and services
- Class 009 — Scientific and electric apparatus: Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies, for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information, for controlling internal and external voice and data communication for an organization's computer system, and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field, and instruction manuals sold or distributed therewith as a unit
- Class 037 — Building construction and repair services: Technical support services, namely, trouble shooting of computer hardware problems; professional services, namely, customization and configuration of computer hardware
- Class 042 — Scientific and technological services: Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services; installation and maintenance of computer software; technical support services, namely, trouble shooting of computer software problems and monitoring technological functions of computer network systems
Owner
- GENESYS CLOUD SERVICES, INC., MENLO PARK, CA, US
- GENESYS TELECOMMUNICATIONS LABORATORIES,INC., Daly City, CA, US
- GENESYS TELECOMMUNICATIONS LABORATORIES,INC., Daly City, CA, US
- GENESYS TELECOMMUNICATIONS LABORATORIES,INC., Daly City, CA, US
Prosecution history
- 09 Oct 2025 — NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
- 09 Oct 2025 — REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
- 09 Oct 2025 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
- 05 Jun 2025 — TEAS SECTION 8 & 15 RECEIVED
- 12 Feb 2025 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 14 May 2024 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
- 21 Dec 2022 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
- 18 Nov 2020 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
- 18 Nov 2020 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 18 Nov 2020 — TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
- 18 Nov 2020 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 18 Nov 2020 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 18 Nov 2020 — TEAS CHANGE OF OWNER ADDRESS RECEIVED
- 06 Nov 2019 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 07 Aug 2019 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY