SERENOVA
Dead / Cancelled — Cancelled — Section 8 (as of 15 Nov 2024)
What this means for you
This registration has been cancelled; it no longer blocks anyone on its own. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.
Record
- Serial number
- 87096944
- Registration number
- 5459675
- Mark type
- Stylized text
- Filed
- 08 Jul 2016
- Published for opposition
- 13 Dec 2016
- Registered
- 01 May 2018
- Attorney of record
- Andrew D. Skale
Goods and services
- Class 016 — Paper goods and printed matter: Printed instructional publications, namely, manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the field of call center operation and management, customer service, and teleservice
- Class 035 — Advertising and business services: Operation of call centers for others, namely, accepting, processing, answering, recording, tracking, evaluating, profiling, distributing, auditing, administering, responding, and reporting telephone calls, orders, and inquiries; promotion of the goods and services of others by telephone; Operating and managing call centers for others; Business account management services; Business and marketing consultation services; Business services, namely, recruiting, screening, scheduling, and evaluating call center personnel for others; Business management services for others and business support services in the nature of business consulting services for others; Outsourcing services in the field of customer service, marketing, and sales
- Class 038 — Telecommunications services: Internet telephony services; telecommunication services, namely, routing and queuing telephone calls
- Class 041 — Education and entertainment services: Educational services, namely, providing online courses for call center personnel for certification in the field of contact center services; developing educational materials for others in the field of call center operation and management, teleservice, and customer service; Providing online publication of instructional publications, namely, manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the field of call center operation and management, customer service, and teleservice
- Class 042 — Scientific and technological services: Providing a website featuring temporary use of non-downloadable software for hosting, managing, accepting, processing, answering, tracking, evaluating, profiling, routing, distributing, queuing, auditing, administering, responding, reporting, and evaluating responses to telephone calls, telephone orders, and telephone inquiries; providing a website featuring temporary use of non-downloadable software for customer and database management in the field of call center services
Owner
- ENGHOUSE INTERACTIVE, INC., PARAMUS, NJ, US
- SERENOVA, LLC, AUSTIN, TX, US
- SERENOVA, LLC, AUSTIN, TX, US
- LiveOps Cloud Platform LLC, Austin, TX, US
- LiveOps Cloud Platform LLC, Austin, TX, US
Prosecution history
- 19 Mar 2025 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
- 15 Nov 2024 — CANCELLED SEC. 8 (6-YR)
- 01 May 2023 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
- 11 Mar 2020 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 01 May 2018 — REGISTERED-PRINCIPAL REGISTER
- 28 Mar 2018 — NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
- 27 Mar 2018 — ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
- 08 Mar 2018 — TEAS/EMAIL CORRESPONDENCE ENTERED
- 08 Mar 2018 — CORRESPONDENCE RECEIVED IN LAW OFFICE
- 08 Mar 2018 — TEAS RESPONSE TO OFFICE ACTION RECEIVED
- 12 Sept 2017 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
- 12 Sept 2017 — NON-FINAL ACTION E-MAILED
- 12 Sept 2017 — SU - NON-FINAL ACTION - WRITTEN
- 28 Aug 2017 — STATEMENT OF USE PROCESSING COMPLETE
- 02 Aug 2017 — USE AMENDMENT FILED