AVAYA OCEANA
Live / Registered — Registered — Sections 8 & 15 accepted and acknowledged (as of 18 Jul 2023)
What this means for you
Registered since 24 Jan 2017. The owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 87078211
- Registration number
- 5128845
- Mark type
- Stylized text
- Filed
- 21 Jun 2016
- Published for opposition
- 08 Nov 2016
- Registered
- 24 Jan 2017
- Attorney of record
- Joseph R. Englander
Goods and services
- Class 009 — Scientific and electric apparatus: Computer software for use in the operation, management and reporting of telecommunications contact centers; Computer software for providing telecommunications contact centers with cloud-based services and social media access in its operation, management and reporting
- Class 042 — Scientific and technological services: Non-downloadable software platform for contact center and customer interaction management, namely, a software platform that provides intelligent multichannel routing, distributing, queuing, auditing, real-time reporting, tracking, recording and storage of all customer interactions across every customer interaction channel, namely, voice, email, SMA, web chat, social media and text and that stores and manages customer data; Providing cloud-based, online non-downloadable software for management of contact center platforms; Providing on-line non-downloadable software that allows users to utilize VOIP communication services, instant messaging communication services, and video communication services; Providing on-line, non-downloadable software for communication via the internet; Providing on-line, non-downloadable software for enabling subscribers to communicate via the internet; Providing on-line non-downloadable software for live chat; Providing on-line non-downloadable software for real-time customer support, customer service and customer engagement; Providing on-line non-downloadable software that allows customers to converse with a customer service representative in real time via live chats
Owner
- Avaya Inc., Durham, NC, US
- Avaya Inc., Santa Clara, CA, US
- Avaya Inc., Santa Clara, CA, US
Prior registrations
Prosecution history
- 24 Jan 2026 — COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
- 06 Dec 2023 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 09 Aug 2023 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 18 Jul 2023 — NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
- 18 Jul 2023 — REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
- 18 Jul 2023 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
- 17 May 2023 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 10 May 2023 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 03 May 2023 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 23 Jan 2023 — TEAS SECTION 8 & 15 RECEIVED
- 24 Jan 2022 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
- 29 Oct 2020 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
- 29 Oct 2020 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 29 Oct 2020 — TEAS CHANGE OF OWNER ADDRESS RECEIVED
- 17 Jan 2018 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY