CUSTOMER FRICTION FACTOR

What this means for you

Registered since 27 Feb 2018. The owner can stop confusingly similar uses in the classes it covers.

Record

Serial number

87052898

Registration number

5414756

Mark type

Stylized text

Filed

27 May 2016

Registered

27 Feb 2018

Attorney of record

Michelle L. Mehok

Goods and services

• Class 035 — Advertising and business services: Business management consulting with relation to strategy, marketing, sales, operation, product design particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions; consumer strategy business consulting in the fields of marketing, sales, operation, and product design particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions; business research services in the nature of evaluating customer interactions that have positive or negative impacts on customer experience

Owner

• NTT Data, Inc., Plano, TX, US
• NTT Data, Inc., Plano, TX, US

Prosecution history

• 15 Mar 2025 — NOTICE OF ACCEPTANCE OF SEC. 8 - E-MAILED
• 15 Mar 2025 — REGISTERED - SEC. 8 (6-YR) ACCEPTED
• 15 Mar 2025 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
• 24 Jul 2024 — TEAS SECTION 8 RECEIVED
• 27 Feb 2023 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
• 05 Sept 2022 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
• 05 Sept 2022 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
• 05 Sept 2022 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
• 27 Feb 2018 — REGISTERED-SUPPLEMENTAL REGISTER
• 23 Jan 2018 — LAW OFFICE PUBLICATION REVIEW COMPLETED
• 16 Jan 2018 — EXPARTE APPEAL TERMINATED
• 16 Jan 2018 — APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
• 16 Jan 2018 — EXAMINER'S AMENDMENT ENTERED
• 15 Jan 2018 — NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
• 15 Jan 2018 — EXAMINERS AMENDMENT E-MAILED