SMG360
Live / Registered — Registered — Sections 8 & 15 accepted and acknowledged (as of 15 Nov 2023)
What this means for you
Registered since 16 May 2017. The owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 86948965
- Registration number
- 5206033
- Mark type
- Stylized text
- Filed
- 22 Mar 2016
- Published for opposition
- 02 Aug 2016
- Registered
- 16 May 2017
- Attorney of record
- Brian R. McGinley
Goods and services
- Class 009 — Scientific and electric apparatus: Software for conducting and analyzing consumer satisfaction and employee satisfaction surveys; software for conducting and analyzing customer and employee experience surveys; computer application software for smart phones, tablets and kiosks, namely, software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location; computer software for use in database management in consumer satisfaction and employee satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; computer software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries
- Class 035 — Advertising and business services: Business research services and conducting surveys of others in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction measurement and employee engagement; Location analytics, namely, conducting marketing research using location data; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions; providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; providing a website for commercial purposes which provides competitive analysis for employee experience and employee satisfaction, consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries; data analysis and data reporting in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction
Owner
- SERVICE MANAGEMENT GROUP, LLC, KANSAS CITY, MO, US
- Service Management Group, Inc., Kansas City, MO, US
- Service Management Group, Inc., Kansas City, MO, US
- Service Management Group, Inc., Kansas City, MO, US
Prior registrations
Prosecution history
- 02 Jun 2025 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 02 Jun 2025 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 02 Jun 2025 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 02 Jun 2025 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
- 02 Jun 2025 — TEAS CHANGE OF OWNER ADDRESS RECEIVED
- 15 Nov 2023 — NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
- 15 Nov 2023 — REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
- 13 Nov 2023 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
- 15 May 2023 — TEAS SECTION 8 & 15 RECEIVED
- 05 Oct 2022 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 05 Oct 2022 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 05 Oct 2022 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 16 May 2022 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
- 08 Nov 2018 — NOTICE OF SUIT
- 31 Jan 2018 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP