RIGHTANSWERS
Dead / Cancelled — Cancelled — Section 8 (as of 07 Apr 2023)
What this means for you
This registration has been cancelled; it no longer blocks anyone on its own. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.
Record
- Serial number
- 86870440
- Registration number
- 5048428
- Mark type
- Design + words
- Filed
- 09 Jan 2016
- Published for opposition
- 12 Jul 2016
- Registered
- 27 Sept 2016
- Attorney of record
- Brian A. Hall
Goods and services
- Class 009 — Scientific and electric apparatus: Downloadable computer software and downloadable computer applications for handheld, tablet, mobile and portable apparatus for use in the fields of providing technical support, call-center and knowledge support services, namely, for use in technical support of custom and commercial software, troubleshooting and providing knowledge support information of computer hardware and software problems, issues and errors, providing searching, collaboration and management of technical support knowledge content, providing communication, text messages, e-mails, chatting and electronic messaging between users and support analysts in order to resolve problems by allowing for and keeping track of a checklist of steps within the technical support solution and for sharing knowledge across the enterprise for use with customer service contact centers and customer self-service, customer web and mobile self-service, internal IT support and employee self-service, human resources, marketing, finance, government, educational institutions, healthcare and pharmaceutical industries, legal industries, product management and other corporate applications, and instructional manuals, sold as a unit
- Class 042 — Scientific and technological services: Computer consultation services, namely, providing technological consultation in the field of knowledge management to assist computer and web based help-desk and call-center service and support organizations in improving the services they provide to their customers and providing consultation about the quantitative and qualitative benefits of using support technology and services to improve the effectiveness and efficiency of a support organization; providing computer technology information via a web site; development of computer programs for knowledge-based computer systems and customer support call centers; computer consultation services in the fields of customer call-centers, knowledge content management, knowledge as a service, self-service troubleshooting, knowledgebase development and for sharing knowledge across the enterprise for customer service contact centers and customer self-service, customer web and mobile self-service, internal IT support and employee self-service, human resources, social networks, marketing, finance, government, educational institutions, healthcare and pharmaceutical industries, legal industries, product management and other corporate applications
Owner
- UPLAND SOFTWARE, INC., AUSTIN, TX, US
- RIGHTANSWERS, INC., Austin, TX, US
- RIGHTANSWERS, INC., Edison, NJ, US
- RIGHTANSWERS, INC., Edison, NJ, US
Prior registrations
Prosecution history
- 07 Apr 2023 — CANCELLED SEC. 8 (6-YR)
- 27 Sept 2021 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
- 03 Feb 2021 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
- 04 May 2017 — APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
- 04 May 2017 — TEAS CHANGE OF OWNER ADDRESS RECEIVED
- 04 May 2017 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 04 May 2017 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 27 Sept 2016 — REGISTERED-PRINCIPAL REGISTER
- 12 Jul 2016 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
- 12 Jul 2016 — PUBLISHED FOR OPPOSITION
- 22 Jun 2016 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
- 06 Jun 2016 — APPROVED FOR PUB - PRINCIPAL REGISTER
- 03 Jun 2016 — TEAS/EMAIL CORRESPONDENCE ENTERED
- 02 Jun 2016 — CORRESPONDENCE RECEIVED IN LAW OFFICE
- 02 Jun 2016 — TEAS RESPONSE TO OFFICE ACTION RECEIVED