ASSISTEDGE

Live / Registered — Registered — Sections 8 & 15 accepted and acknowledged (as of 02 May 2023)

What this means for you

Registered since 29 Nov 2016. The owner can stop confusingly similar uses in the classes it covers.

Record

Serial number
86350487
Registration number
5091638
Mark type
Design + words
Filed
28 Jul 2014
Published for opposition
28 Jul 2015
Registered
29 Nov 2016
Attorney of record
Naresh Kilaru

Goods and services

  • Class 009 — Scientific and electric apparatus: Computer software for use in the field of call center operations, namely, software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; computer software for use in the field of call center operations, namely, software for managing, tracking and reporting customer calls and inquiries; computer software for use in the field of call center operations, namely, software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; computer software for use in the field of call center operations, namely, software for enabling communication between call center managers and agents; computer software for use in the field of call center operations, namely, software for routing callers across multiple sites and multiple call center technologies; computer software for use in the field of call center operations, namely, software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; computer software for use in the field of call center operations, namely, software for disseminating customer service messages to customers via SMS, email, telephone, and other electronic means
  • Class 016 — Paper goods and printed matter: Printed matter and printed publications, namely, brochures, white papers, newsletters, reports, books, journals, and magazines relating to computers, computer programs, computer hardware, computer software, data processing, and information technology infrastructure systems
  • Class 035 — Advertising and business services: Business consulting services related to information technology, systems management and integration, product development and support, and software engineering; business consultancy services
  • Class 042 — Scientific and technological services: Software as a service (SAAS) services featuring software in the field of call center management for operating and managing call centers; software as a service (SAAS) services featuring software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; software as a service (SAAS) services featuring software for managing, tracking and reporting customer calls and inquiries; software as a service (SAAS) services featuring software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; software as a service (SAAS) services featuring software for enabling communication between call center managers and agents; software as a service (SAAS) services featuring software for routing callers across multiple sites and multiple call center technologies; software as a service (SAAS) services featuring software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; software as a service (SAAS) services featuring software for disseminating customer service messages to customers via SMS, email, telephone, and other electronic means

Owner

Prosecution history

  • 29 Nov 2025 — COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
  • 02 May 2023 — NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
  • 02 May 2023 — REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
  • 02 May 2023 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
  • 21 Oct 2022 — TEAS SECTION 8 & 15 RECEIVED
  • 29 Nov 2021 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
  • 29 Nov 2016 — REGISTERED-PRINCIPAL REGISTER
  • 25 Oct 2016 — NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
  • 23 Oct 2016 — ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
  • 04 Oct 2016 — STATEMENT OF USE PROCESSING COMPLETE
  • 19 Sept 2016 — USE AMENDMENT FILED
  • 04 Oct 2016 — CASE ASSIGNED TO INTENT TO USE PARALEGAL
  • 19 Sept 2016 — TEAS STATEMENT OF USE RECEIVED
  • 18 Mar 2016 — NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
  • 16 Mar 2016 — SOU EXTENSION 1 GRANTED

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