POSITIVE IMPRESSIONS
Live / Registered — Registered and renewed (as of 24 Mar 2026)
What this means for you
Registered since 12 Jan 2016. The owner can stop confusingly similar uses in the classes it covers; it stays on the register as long as the owner keeps up the maintenance filings (next due by 12 Jan 2026).
Record
- Serial number
- 86284651
- Registration number
- 4886519
- Mark type
- Stylized text
- Filed
- 19 May 2014
- Published for opposition
- 28 Oct 2014
- Registered
- 12 Jan 2016
- Next maintenance due
- 12 Jan 2026
- Attorney of record
- Kathy Keller
Goods and services
- Class 035 — Advertising and business services: Employment staffing in healthcare facilities; business services, namely, conducting patient satisfaction surveys in the healthcare field and providing business consultation for the improvement of patient satisfaction; Monitoring and analyzing patients' experience on a real-time basis in the field of healthcare for business purposes; Providing statistical data solutions in the nature of the compilation of statistics for business and commercial purposes, namely, for use in achieving high scores in the hospital consumer assessment of healthcare providers and systems database; Business analysis and management consulting for healthcare providers relating to the inpatient experience of health care facilities; Providing solutions relating to improvement in inpatient experience and patient care, namely, compiling and analyzing statistics for business and commercial purposes; Providing solutions relating to improvement in revenue, namely, compiling and analyzing statistics for business and commercial purposes; Providing solutions that guide patient-centered care, namely, compilation of statistics for business and commercial purposes; Business services, namely, business consultation in the field of best practices for health care facility management, hospital and health care system operations and management, hospital and medical cost management, physician, nurse and medical practitioner management, workload management, personnel management; personnel management consultation; business research and surveys; business research consultation
- Class 041 — Education and entertainment services: Educational services, namely, training services in the fields of janitorial services, facilities maintenance, and facilities management services; Education and training services, namely, conducting employee training and assessment classes, seminars and workshops to promote customer service, employee engagement, operational excellence, and customer loyalty in the healthcare field and distribution of course materials in connection therewith; Educational services, namely, conducting live and on-line classes, seminars, conferences and workshops for healthcare professionals, with said educational services being in the fields of human resource development, coaching and consulting services, healthcare, and caregiving; Educational services, namely, providing classes, seminars and workshops in the healthcare field and distribution of course materials in connection therewith; coaching in the nature of classes, seminars and workshops in the healthcare field and distribution of course materials in connection therewith
- Class 045 — Legal and security services: Monitoring and analyzing patients' experience on a real-time basis in the field of healthcare for security and safety purposes
Owner
- Crothall Services Group, Wayne, PA, US
- Crothall Services Group, Wayne, PA, US
- Crothall Services Group, Wayne, PA, US
Prosecution history
- 24 Mar 2026 — NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
- 24 Mar 2026 — REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
- 24 Mar 2026 — REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
- 23 Mar 2026 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
- 09 Jan 2026 — TEAS SECTION 8 & 9 RECEIVED
- 12 Jan 2025 — COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
- 18 Jun 2022 — NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
- 18 Jun 2022 — REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
- 18 Jun 2022 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
- 11 Jan 2022 — TEAS SECTION 8 & 15 RECEIVED
- 12 Jan 2021 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
- 12 Jan 2016 — REGISTERED-PRINCIPAL REGISTER
- 10 Dec 2015 — NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
- 09 Dec 2015 — ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
- 17 Nov 2015 — STATEMENT OF USE PROCESSING COMPLETE