ASSISTEDGE
Live / Registered — Registered — Sections 8 & 15 accepted and acknowledged (as of 13 Jan 2022)
What this means for you
Registered since 03 Nov 2015. The owner can stop confusingly similar uses in the classes it covers.
Record
- Serial number
- 86207883
- Registration number
- 4846801
- Mark type
- Stylized text
- Filed
- 28 Feb 2014
- Published for opposition
- 20 Jan 2015
- Registered
- 03 Nov 2015
- Attorney of record
- Naresh Kilaru
Goods and services
- Class 009 — Scientific and electric apparatus: Computer software for use in the field of call center operations, namely, software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; computer software for use in the field of call center operations, namely, software for managing, tracking and reporting customer calls and inquiries; computer software for use in the field of call center operations, namely, software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; computer software for use in the field of call center operations, namely, software for remotely monitoring call centers; computer software for use in the field of call center operations, namely, software for enabling communication between call center managers and agents; computer software for use in the field of call center operations, namely, software for routing callers across multiple sites and multiple call center technologies; computer software for use in the field of call center operations, namely, software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; computer software for use in the field of call center operations, namely, software for disseminating customer service messages to customers via SMS, email, [ telephone, ] and other electronic means; computer software for the aggregation, discovery, management, and analysis of data; computer software to facilitate collaboration and decision making for businesses
- Class 016 — Paper goods and printed matter: Printed matter and printed publications, namely, brochures, white papers, [ newsletters, ] and reports [, books, journals, and magazines ] relating to [ computers, ] computer programs [, computer hardware, computer software, ] and data processing [, and information technology infrastructure systems ]
- Class 035 — Advertising and business services: business consultancy services
- Class 042 — Scientific and technological services: [ Software as a service (SAAS) services featuring software in the field of call center management for operating and managing call centers; ] software as a service (SAAS) services featuring software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; software as a service (SAAS) services featuring software for managing, tracking and reporting customer calls and inquiries; software as a service (SAAS) services featuring software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; [ software as a service (SAAS) services featuring software for remotely monitoring call centers; ] software as a service (SAAS) services featuring software for enabling communication between call center managers and agents; software as a service (SAAS) services featuring software for routing callers across multiple sites and multiple call center technologies; [ software as a service (SAAS) services featuring software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; ] software as a service (SAAS) services featuring software for disseminating customer service messages to customers via SMS, email, [ telephone, ] and other electronic means; software as a service (SAAS) services featuring software for the aggregation, discovery, management and analysis of data; software as a service (SAAS) services featuring software for facilitating collaboration and decision making for businesses; computer software consulting services
Owner
- EdgeVerve Systems Limited, Bangalore, IN
- EdgeVerve Systems Limited, Bangalore, IN
- EdgeVerve Systems Limited, Bangalore, IN
Prosecution history
- 03 Nov 2024 — COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
- 13 Jan 2022 — NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
- 13 Jan 2022 — REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
- 13 Jan 2022 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
- 06 Oct 2021 — TEAS SECTION 8 & 15 RECEIVED
- 03 Nov 2020 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
- 03 Nov 2015 — REGISTERED-PRINCIPAL REGISTER
- 01 Oct 2015 — NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
- 30 Sept 2015 — ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
- 29 Sept 2015 — NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
- 26 Sept 2015 — STATEMENT OF USE PROCESSING COMPLETE
- 17 Sept 2015 — USE AMENDMENT FILED
- 26 Sept 2015 — SOU EXTENSION 1 GRANTED
- 17 Sept 2015 — SOU EXTENSION 1 FILED
- 25 Sept 2015 — CASE ASSIGNED TO INTENT TO USE PARALEGAL