ASSIST

Live / Registered — Registered and renewed (as of 08 Aug 2024)

What this means for you

Registered since 27 May 2014. The owner can stop confusingly similar uses in the classes it covers; it stays on the register as long as the owner keeps up the maintenance filings (next due by 27 May 2024).

Record

Serial number
85962076
Registration number
4540825
Mark type
Stylized text
Filed
17 Jun 2013
Registered
27 May 2014
Next maintenance due
27 May 2024
Attorney of record
Michael A. Glenn

Goods and services

  • Class 009 — Scientific and electric apparatus: Computer systems comprising computer hardware and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprising computer hardware and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablet computers, phones and kiosks; computer systems comprising computer hardware and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprising computer hardware and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprising computer hardware and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprising computer hardware and software used to create and administer software for automating customer service and sales tasks
  • Class 035 — Advertising and business services: Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
  • Class 038 — Telecommunications services: Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands

Owner

Prosecution history

  • 08 Aug 2024 — NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
  • 08 Aug 2024 — REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
  • 08 Aug 2024 — REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
  • 08 Aug 2024 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
  • 21 May 2024 — TEAS SECTION 8 & 9 RECEIVED
  • 27 May 2023 — COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
  • 08 Jan 2021 — NOTICE OF ACCEPTANCE OF SEC. 8 - E-MAILED
  • 08 Jan 2021 — REGISTERED - SEC. 8 (6-YR) ACCEPTED
  • 08 Jan 2021 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
  • 25 Nov 2020 — TEAS SECTION 8 RECEIVED
  • 27 May 2019 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
  • 20 Jun 2018 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
  • 27 May 2014 — REGISTERED-SUPPLEMENTAL REGISTER
  • 23 Apr 2014 — LAW OFFICE PUBLICATION REVIEW COMPLETED
  • 22 Apr 2014 — NOTICE OF ACCEPTANCE OF AMENDMENT TO ALLEGE USE E-MAILED

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