INTELLIGENT IMPACT
Dead / Abandoned — Abandoned — no statement of use filed (as of 29 Dec 2014)
What this means for you
This application is over — abandoned 29 Dec 2014. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.
Record
- Serial number
- 85919441
- Mark type
- Stylized text
- Filed
- 30 Apr 2013
- Published for opposition
- 01 Apr 2014
- Abandoned
- 29 Dec 2014
- Attorney of record
- Parna A. Mehrbani
Goods and services
- Class 009 — Scientific and electric apparatus: Computer software for use in personnel training for employees in the field of contact center agents and other customer-interfacing personnel, scheduling employees, recording phone calls and computer activity of contact center agents and other customer-interfacing personnel, evaluation of personnel performance during customer interactions, monitoring personnel, namely, workflow and customers interactions; Computer software for transmitting audio and video communications via electronic means; computer software for use in speech analytics, namely, processing audio recordings for the purpose of capturing, searching and analyzing speech data; computer software for use in voice and email surveys for the purpose of capturing, analyzing, and comparing data; computer software for processing screen recordings, including CTI (computer-telephony integration), social media, email, and chat for the purpose of capturing, searching and analyzing on screen data; computer software for capturing keystrokes, applications, enterprise applications, URLs and other on screen activity for the purpose of searching and analyzing workflow activity and duration; computer software for use in workforce management, managing volume of customers accurately, balancing costs and service levels, and matching employee skills and preferences with customer needs
Owner
- Envision Telephony, Inc., Seattle, WA, US
- Envision Telephony, Inc., Seattle, WA, US
Prosecution history
- 29 Dec 2014 — ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILED
- 29 Dec 2014 — ABANDONMENT - NO USE STATEMENT FILED
- 27 May 2014 — NOA E-MAILED - SOU REQUIRED FROM APPLICANT
- 01 Apr 2014 — OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
- 01 Apr 2014 — PUBLISHED FOR OPPOSITION
- 12 Mar 2014 — NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
- 24 Feb 2014 — LAW OFFICE PUBLICATION REVIEW COMPLETED
- 24 Feb 2014 — ASSIGNED TO LIE
- 05 Feb 2014 — APPROVED FOR PUB - PRINCIPAL REGISTER
- 30 Jan 2014 — EXAMINER'S AMENDMENT ENTERED
- 30 Jan 2014 — NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
- 30 Jan 2014 — EXAMINERS AMENDMENT E-MAILED
- 30 Jan 2014 — EXAMINERS AMENDMENT -WRITTEN
- 21 Aug 2013 — NOTIFICATION OF NON-FINAL ACTION E-MAILED
- 21 Aug 2013 — NON-FINAL ACTION E-MAILED