ASPECT
Dead / Cancelled — Cancelled — Section 8 (as of 13 Jun 2025)
What this means for you
This registration has been cancelled; it no longer blocks anyone on its own. The name may be available, but check before relying on it — rights can also come from actual use, not only from the register.
Record
- Serial number
- 85884124
- Registration number
- 4649821
- Mark type
- Design + words
- Filed
- 22 Mar 2013
- Published for opposition
- 13 Aug 2013
- Registered
- 02 Dec 2014
- Attorney of record
- Daniel Bourque
Goods and services
- Class 009 — Scientific and electric apparatus: Customer contact centers systems, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, social media and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web, chat, social media and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web, chat, social media and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers; computer software used to create and manage workforce schedules, workforce job performance and workforce skills improvement
- Class 042 — Scientific and technological services: [ Consulting services in the field of designing, integrating, controlling and monitoring of customer contact center and workforce optimization hardware and software ]
Owner
- ALVARIA, INC., WESTFORD, MA, US
- Aspect Software, Inc., Westford, MA, US
- Aspect Software, Inc., Chelmsford, MA, US
- Aspect Software, Inc., Chelmsford, MA, US
Prior registrations
Prosecution history
- 13 Jun 2025 — CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9
- 02 Jul 2024 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 02 Jul 2024 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 02 Jul 2024 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 17 Apr 2024 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 27 Mar 2024 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 02 Dec 2023 — COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
- 15 Jun 2022 — TEAS CHANGE OF CORRESPONDENCE RECEIVED
- 15 Jun 2022 — ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
- 15 Jun 2022 — TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
- 22 Sept 2021 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 16 Jun 2021 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
- 19 May 2021 — ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
- 15 Jun 2020 — NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
- 15 Jun 2020 — REGISTERED - PARTIAL SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.