[24]7

Live / Registered — Registered and renewed (as of 28 Mar 2024)

What this means for you

Registered since 05 Nov 2013. The owner can stop confusingly similar uses in the classes it covers; it stays on the register as long as the owner keeps up the maintenance filings (next due by 05 Nov 2023).

Record

Serial number
85521390
Registration number
4429355
Mark type
Stylized text
Filed
20 Jan 2012
Published for opposition
16 Apr 2013
Registered
05 Nov 2013
Next maintenance due
05 Nov 2023
Attorney of record
Michael A. Glenn

Goods and services

  • Class 009 — Scientific and electric apparatus: Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks
  • Class 035 — Advertising and business services: Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
  • Class 038 — Telecommunications services: Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands

Owner

Prosecution history

  • 28 Mar 2024 — NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
  • 28 Mar 2024 — REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
  • 28 Mar 2024 — REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
  • 28 Mar 2024 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
  • 03 Nov 2023 — TEAS SECTION 8 & 9 RECEIVED
  • 05 Nov 2022 — COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
  • 05 Dec 2019 — NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
  • 05 Dec 2019 — REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
  • 05 Dec 2019 — CASE ASSIGNED TO POST REGISTRATION PARALEGAL
  • 31 Oct 2019 — TEAS SECTION 8 & 15 RECEIVED
  • 05 Nov 2018 — COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
  • 20 Jun 2018 — AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
  • 13 Aug 2015 — NOTICE OF SUIT
  • 09 Dec 2014 — NOTICE OF SUIT
  • 01 Jul 2014 — NOTICE OF SUIT

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